Just Bots that are stupid refusing to recognise issues????? @onerealbeanie @JulietPapa65 How quickly is it set up? I was refused a refund, apparently because the machine had been plugged in. How will I know if my Argos Card account is in Persistent Debt? but no warning when ordering. @EightOxbow To be able to manage these costs, we need to take this action now. Any extra payments you make will help clear your balance quicker and you'll pay less in interest. Have you tried placing your order on the Argos app?- Jessica, @Argos_Online Why is my payment not showing on my account? What does this mean? National Debtline also helps people to budget and look for ways to increase their income. @ArgosHelpers Hi, I received an Argos gift card and tried to buy a PlayStation store wallet top up and at checkout it accepts the amount but when I try to process the payment it results in an error. @ChilcottLes Hi Leslie. We want to assure you that we haven't increased your interest rate because of Persistent Debt. Can I opt out of the interest rate increase and close my account on MyArgosCard.co.uk or by using the App? In exceptional circumstances, particularly where your complaint is complex, it may take over eight weeks to resolve matters for you. @ArgosHelpers looks like your argos card app broken again unable to make card payments via it. Just a couple of notes if you're thinking about changing your Direct Debit details: What day is my Direct Debit taken? Why am I being told that my details can't be found when I'm trying to register? The points are still not showing on my linked Nectar card. If you're using browsers older than Chrome 28, Firefox 27, Microsoft Edge 12, Safari 7. @ArgosHelpers I have but am still none the wiser except that there were driver issues and that Argos are sorry for the inconvenience @tdbkys What happens next once I've confirmed my choice? Also Asda/Argos neither have ustomer phone Service. I did send a private message and received an automated answer from a bot!! Why are you increasing the interest rate on my account? Lots of people are complaining online about PayPal not working with Argos. How long will it take for my card to be blocked from spending? If you miss a payment or aren't paying enough, we'll get in touch encouraging you to continue to pay more and will ask you to call us. I have trying all morning. @ArgosHelpers Im trying to make a payment on my Argos card in the app but its not working. Given meesly 5 voucher as a sorry and still nothing. Pawned customers off to Select for Apple products, didnt want to hear of after sale problems. No reply now for 3 Days to my DM? @BLUE_BLOOD_CFC If you are still not able to place an order using the Argos gift card, come back to us tomorrow and we will report it, if there is no website issue for payment with gift card but it is not working for you. Can I pay half cash and half Argos Card? What's Verified by Visa and MasterCard SecureCode? No email address from either, what next? Just log in and press Direct Debit in the left-hand navigation, then press Cancel Direct Debit. [email protected]. Write to us: You can write to us at Home Retail Group Card Services Ltd, PO Box 211, Park Mill, Huddersfield, HD8 1FA. @kh60772306 No interest will be charged if you pay in full within your credit plan period and keep your account up-to-date. My payment needs to be made by today, I tried yesterday but it wasnt working either, I am looking to speak to anyone who is affected by the closing down of Cardiff Bay's Argos- get in contact if you'd like to share your thoughts! Payments made outside of these times will be applied to your account within 3 days. Argos absolutely shocking customer service 1 week after contacting them still no order they don't return phone calls avoid like the plague @Argos_Online, I wouldn't buy any electrical goods from @Argos_Online again. You'll also see a padlock symbol somewhere on your browser, which confirms your session is secure (padlock positions may vary dependent on your browser - always make sure that one is showing though whenever you are using secure sites). Can I keep using my Argos Card? You can set a 'hint' when you register to jog your memory if you forget it. @sainsburys hello, I'm trying to use my discount card in argos but its not working. You're not tied in to paying a higher amount all the time. It has 34 stores there with c580 staff. @Argos_Online @MicrosoftUK FIFA download bought as a gift. Why am I asked to call you when I try to log in? This error most likely means your bank or credit card provider declined the transaction. Please don't reply to the error message because this won't register on our system. @standup33980454 If you need to send your payment in the post, please allow extra time for this to reach us. However, if you feel we havent achieved this, we have clear and simple procedures in place to make sure we handle your case fairly, sensitively and in line with requirements set by the Financial Conduct Authority. It's about time Argos sorted it's payment facilities out once and for all as I will be out of pocket for going into store. Enter your debit card number so that we can check that it's one we accept, then - if you have more than one plan on your account - choose one of the options: NOTE: Always make sure that you pay your minimum payment against Normal Credit before making payments against any other plans or you may incur late fees and more interest. You will be charged interest on any balance remaining at the end of the plan, calculated at your normal plan rate starting from the date of purchase. Welcome to the Digital Spy forums. Thats the problem. Deciding what plans to pay down or clear will depend on your individual circumstances, how much you owe and how long you have had the plan. How Deferred Interest is included as part of your Minimum Payment?'). What's a Plan Ref? Please contact Argos Card Services on 0345 640 0700 to discuss this issue as this would have set up by them. We monitor the activity on everyone's account each month, so we know when someone's account meets the FCA's definition of Persistent Debt. 30), Divide this by the number of months that your Plan ran for (e.g. How is interest calculated on Buy Now Pay Later plans? You can find some information about how long it will take you to repay your balance, how much interest you might pay and how much you could save by paying more than the minimum each month by visiting cardcosts.org.uk. If you've received a letter from us about this issue, then your account meets that definition and you need to consider taking action by increasing your monthly payments. @ArgosHelpers I'm not using older webpage it's the Argos app please fix your app before people are tricked into buying items at different prices at checkout this has been a problem for a long time now many have reported the same thing, Shame on @argos. Why is that? Please rest assured that the payment won't be taken and we'll automatically cancel the pending amount within 24 hours. Go here and give us some details about you and your Argos Card (your Card number and expiry date), set up your login details and then you're all done! @ArgosHelpers I have held it for at least 2 years. Please be aware that there are also many similar debt management businesses that will charge you for their services. All Rights Reserved. @ArgosHelpers Can I use my Argos Card to purchase gift cards in store? In the case of Argos, I have had to spend several hours in What's 'Verified by Visa' and 'MasterCard Securecode'? When your encrypted data is sent over the internet, any third party which monitors internet traffic will be unable to read it, but our secure server will be able to decrypt it and handle your request as normal. Call their free debt advice helpline or visit. There could be a few reasons why your payment's not working, so let's check a few things first. You will continue to receive other correspondence and letters via email as usual. What do I do? They give advice on important debts such as rent or mortgage arrears and support if creditors take court action. We may be able to offer you support and we'll look at the options available to help you keep up with repayments. 16 days, money back, no questions. Could be one of a number of reasons: Can I register an expired Argos Card so that I can manage my account? @walshie_writes Maybe, but my recent experiences of Argos were shocking. If your email address is not correct then you'll need to give us a call. I did send a private message and received an automated answer from a bot!! @Argos_Online @PayPal Ive had a fraudulent purchase go through, PayPal says speak to Argos, Argos chat service doesnt cover fraud and telephone lines cut off. How do I close my account? If it's been longer than that, double check that the money's come out of your bank account and then give us a call. }. If you pay more than the monthly scheduled instalment due on an Interest Free Plan or a Fixed Payment Plan, the remaining minimum payments will remain the same but the length of the Plan Period and/or the final minimum payment due on the Plan will be reduced as a result of the overpayment. Can I make a payment using my own online banking? If your account has had a zero balance for a while we don't send you statements anymore. Complete the rest of the form as requested and hit PAY NOW. Ti Te So many problems with checkout they always have. When you get in touch with us, we will make a note of which option you've chosen and monitor your account to make sure that you're paying what you need to. Payment methods Payment types Gift cards Voucher codes Argos Card Aftercare Product care Product support Product information Advice & inspiration Product reviews Other Argos sites Argoscareers.com Argos.ie Argos Spares Pet Insurance About us Argos for Business Press enquiries Nectar at Argos Why am I being asked to repay all of my balance straight away when I have several plans? When your Direct Debit has been set up you will see this confirmed on your statement. My Buy Now Pay Later Plan ends soon, and I don't know how I'm going to afford to pay off the balance You don't have to pay the balance off in full when your plan ends. Can I repay more than my Direct Debit each month? If I've registered for the My Argos Card App, am I registered for myargoscard.co.uk? Can I register again? @fffffebby If you want to make a payment to a specific Buy Now, Pay Later plan then you'll need to use myargoscard.co.uk or the My Argos Card App. T&Cs apply. }
Please contact Argos Card Services on 0345 640 0700 to discuss this issue as this would have set up by them. Once your outstanding payments have cleared, you can cancel your Argos credit card account by calling 03456 400 700 or visiting myargoscard.co.uk. No - as the main Card holder, you are solely responsible for managing your account. Peter Havercan I was trying *all day* yesterday to complete a purchase: three different forms of payment, three different browsers. Whenever you ask for a new credit limit (either an increase or decrease) we look at a number of things before we can change it. Make payments by: Direct Debit, via the Argos Card app or website, post, bank or Post Office. Shocking day with them yesterday! To help you to stay within your credit limit, we'll send you a text reminder when you've used 95% or more of your credit limit. @Mg05026377 We simply need to warn you that if you continue to pay the minimum, you'd owe the debt over a longer period and be charged more interest during that time. @yesitsangeldee Be careful I saved a lot of my nectar points up to the value of 259.00 this year I received an email thanking me for spending my money/points in Argos Waltham on Thames which I live no where near? The four digit Plan Ref simply helps us locate a plan on your account if you call us. Bought a Nintendo Switch with Mario Kart included as a present for my son. @ArgosHelpers, technical problem meaning I'm unable to order an Argos item to Click & Collect at Sainsburys, @JulietPapa65 How do I get past it? We've detailed some of them here, and you can talk to them about your financial concerns in complete confidence we'd encourage you to take advantage of the free help available. Your Memorable Word is essentially your password - something only you'll know. How do I register? If we've not been able to do that by the end of the third business day after we've received your complaint, we'll communicate to you to acknowledge this is being investigated further. Kindest regards, Suzanne. @MJHLNighthawks Minor issue with this Gala poster. Error message on argos! If you have any difficulties making your payments please contact us on 0345 601 0798 as soon as you can so we can help you. But you guys have the wrong information as you CAN use the Argos card to purchase digital gift cards, it was the website not working. Double check the message you've sent to make sure it matches the instructions we've given you, as the system we use can't register your request properly if there's things like spelling mistakes or if you've typed the wrong number. @Argos and @johnniewalker_ are major culprits. What is APR? 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