5. The motor didn't do anything for almost 5 minutes then the pump started! Softub only allows Softub service technicians (usually, a Softub dealter) to replace parts on a Softub. Please make sure any wrinkles in the liner are smoothed out and add about 1-2 inches of water. (Causes and What to Do), Bullfrog Spa Not Heating Up? Rarely do spas leak from the shell itself. We believe everything about owning a Softub Spa should be as Simple as 1, 2, 3, and that includes simplicity of water care long after your purchase. To remove the filter, pull out the cartridge by hand. Also keep an eye out for other signs of damage, such as melted or burnt wires. Check the control panel again to see if the . We also use third-party cookies that help us analyze and understand how you use this website. Before you panic, turn on the Softub and run the air jets. Kills bacteria inside the pipes for maximum effect. If you arent comfortable working on these systems, please call a professional. Common reason why your Softub pump will leak. Try the easiest and least expensive solution first: turn each of your jets to make sure they're all wide open. If you find corrosion, youll need to replace the damaged part(s), or hire a pro to do so for you. "@type": "ImageObject", To verify, you candye testaround the spa jets with food coloring. After you change the water, or when youre opening your spa for the season, you may encounter a hot tub air lock. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. How many times have you heard horror stories from spa owners which all seem to end in them proclaiming, This hot tub is just too much work! To help Softub Spas owners never have an experience like this, we are setting out to change that by proudly offering the FROG @ease Floating System. Your high limit switch has one or two sensors that shut off your heater if the water temperature gets too high. Look for the dealer locator button below to find Authorized Softub Spa Dealers in your area, or hit the Shop Now button to have a Softub Spa delivered directly to your home. If you think you are losing water in your spa - open the equipment access andcheck these areas first: Still Leaking? 1-800-537-5437. Find out what you need to do to troubleshoot a misbehaving hot tub high limit switch so you can go back to soaking safely. Check for blockages, and clean or replace your filter. Write Us With Any Questions. Age, wear, and tear will eventually take a toll on your hot tub and its parts. (Not what you expect), Why is My Lay-Z-Spa Not Heating Up? One quick way to narrow down your problem is to unplug your pump, heater, blower, and ozonator. I have a stain on my liner. The cookie is used to store the user consent for the cookies in the category "Other. "image": { "contentUrl": "", Before you get annoyed at the fact that you have to get your hands dirty, just think about all of the relaxing times you'll spend in your Softub. Check the water level to make sure its where it should be. If you find moisture on or around the breaker, identifying and fixing the source of the moisture may be all you have to do to keep your breaker from tripping. "mainEntityOfPage": "https://lesliespool.com/blog/leaking-spa-jets-how-to-find-fix.html", "address": "", If you will need help servicing your Softub spa, we are also a local dealer in California. Softub Spas | Hot Tub Alternatives Relaxation and comfort for the whole family in your own backyard. Choosing a selection results in a full page refresh. "caption": "Leaking Spa Jets - How to Find & Fix" Both jets create a circular massaging water pattern; the Pulse Stream has two holes and the X-Stream has one hole. Important: If youre comfortable working with electrical components, you may be able to address these problems yourself. Moisture can result from splashout, rain, or leaks, and may be fixed by moving your breaker box farther from your spa or putting up a barrier between the hot tub and the box. Once access is made behind the panel, the insulation can be cut with a drywall saw or serrated kitchen knife, at the level of suspected spa jets. "datePublished": "2014-07-28", Choose the perfect hot tub for your very own backyard oasis from our choice of four Softub Spas models. You can post now and register later. Digital Multimeter with Ohm Volt Amp and Diode Voltage, Proline Spa Universal Replacement Flo-Thru Heater Element 6Flo, HydroMaster Side Discharge Spa Pump - 2 Spd. Laguna vs Rikon Bandsaw: Key Differences (and Uses), Are Bauer Tools Made in China? Necessary cookies are absolutely essential for the website to function properly. Stop filling and add one tablespoon of Softcare Chlor. If, after that period, your water is still cold, try the solutions for when your hot tub wont heat up, such as resetting the heater and checking your sensors and thermostat. "thumbnailUrl": "", Turn on the Softub and run the air jets. 5. Others have a tool that is inserted on the spa side, to keep the flange from spinning while the lock nut or valve body is tightened up on the gasket. Anyone familiar with Softub motors? If youve just refilled your hot tub, you may have an airlock, which is when air gets trapped in your plumbing lines, and impedes the flow of water, which will keep it from heating up. If it doesnt trip, plug each item back in one at a time. If they do not activate and the control panel's "Heating" light is on, unplug the unit for a few hours and then try pressing the "Jets" button again. aqi32 If the issue you are having is getting water into the tub or you find a leak while filling the tub, then the problem is most likely with the water supply line. Without the properspa jet tools, some of them are nearly impossible to seal up. Sometimes, you may notice you have good flow out of some jets, while some jets are barely limping along. Discount Spa Parts & Accessories since 1997Free Shipping on orders over $75We are THE source for your DIY spa repairs and upgrades! Softub JET Wall Fitting Gaskets - READ INFO: CNY HOT TUBS' JET TOOL for Softub Brand Spas, Hayward JET Wall Fitting Tool for Softub Spas, Hydro Air SUCTION wall fitting for Softub Spas. individuality, sustainability and flexibility. "url": "https://lesliespool.com/blog/" Proceed cautiously as you near the jets, to avoid cutting pipes or wires. You cannot paste images directly. You remove your hot tub cover, only to find the water is ice cold. Roadking98blue Shop Online or at any of our 900+ retail stores! Hunker may earn compensation through affiliate links in this story. You may want to try to seal up around a suspected spa jet, usingBOSS silicone, or similar products, but - it may not fix the problem and can be messy looking unless you are careful and skillful during application. Spas and hot tubs are not supposed to leak, but over time, it's not uncommon for a leak to develop in an older spa. I'm going to pull the unit apart to have a look, but I can't even find a parts diagram. "caption": "Leaking Spa Jets - How to Find & Fix" I was relieved. Feel free to leave us a message and we will be in touch as soon as an agent is available. If youve done all these things, and still cant diagnose and correct the problem, its time to bring in a pro. "url": "", Clean your circulation system and filter. }, Turn the air control valve on and off several times. A dirty or worn out filter can prevent the water from flowing the way it should. i have a softtube and its leakin somewhere inside how do i get in there to find where the leak is Answered in 4 minutes by: Pool and Spa Expert: Jerry Jerry, Technician Category: Pool and Spa Satisfied Customers: 3,575 Experience: owned and operated spa and pool retail store for 12 yrs Verified Jerry : Welcome. If it is, but the pump still wont work, it probably needs to be repaired or replaced. It works well, but I've had to replace the pump twice because they wore out and started leaking. You may call us at 805.654.9000 to arrange to drop off your Softub Hydropack or tub for service at our Ventura . Open many small holes if you have many jets to check on that side. The socket should have three prongs and two buttons on it. Before you panic about what itll cost to get a repairman to fix your spa on the weekend, try a little DIY hot tub troubleshooting first. For spas that have full spray insulation on the underside of the spa shell, finding the source of a spa leak can be challenging - but not impossible. Your new Softub Spas combines comfort and style with individuality, sustainability and flexibility. If it doesnt trip, youll need a new heating element. Press the space key then arrow keys to make a selection. Sign up now. Privacy Policy If the waters not moving, you may as well be sitting in your bathtub, right? Help is on the way! Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Use equal parts of each -- about a marble-sized amount of each does the trick for most jet leaks. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Started Monday at 01:16 PM, By Not sure where. Thank you for your business! Check the wet end of your pump to see if something is blocking the water flow or to see if you have a broken propeller. We have the current line of snap in style jets for your Softub. In this case, check for worn out jet seals, and then check all nozzles for any debris that could be blocking the flow of water. Spas and hot tubs can leak in many locations, including from the spa jets themselves. Your new Softub Spas combines comfort and style with individuality, sustainability and flexibility. Any ideas? Don't let your hot tub fill with hard-to-remove gunk. Call us at 800-996-TUBS (8827) or click the chat bubble in the bottom right of the page. The motor didn't do anything for almost 5 minutes then the pump started! Knowing where to look for spa leaks is the first step in leak detection. Look for small bleed screws at the end of the pump, and open them all to let the air out. To remove the jet, simply insert a finger into the center hole of the jet and snap it out. Youve got no heat, no matter what. Clear any clogs from your circulation system. I unplugged the motor, refilled the tub and after full I plugged it back in. It means the water is too hot, and may even scald you. Important: If youre unsure what youre doing, or you dont know how to work with electrical systems safely, this is definitely the time to call a pro. You'll save $100 right away with this easy-to-follow digital ebook and video course. Looks like your current store isn't near your delivery area. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. If the power light continues to blink, unplug the Softub and plug it back in. Top off low water levels as soon as you notice them to prevent error codes, sputtering jets, and even dry fire. Though they indicate something is going wrong, error codes can be confusingand they dont necessarily tell you the cause of your problem. HOT TUB Jet Housing Leaking Water / HOT TUB Leaking WaterIf your hot tub is leaking water and your not sure where to start looking, try looking to see if your hot tub jet housing are leaking.----------------------------------------------------------------SUBSCRIBE FOR MORE VIDEOS:http://www.youtube.com/c/VIPPoolsandSpas----------------------------------------------------------------Hot Tub Pipe Clue:https://amzn.to/3qabfHc----------------------------------------------------------------Buy Me a Coffee or Hot Chocolate if the Video Helped You OutPayPal: [email protected]: [email protected] Why Is My Inflatable Hot Tub Not Heating Up? I like to use Touch 'n Foam 2-part, which you can get at most Home Depot type stores. They are simply too strong, rather leaks are almost always found in plumbing junctions, gaskets or seals. 12 hours later the pump is still heating, water coming up to temp, but now there's a leak somewhere. The tub looses an inch every 4 hours, and not sure where from. All rights reserved. Softub Hot Tub 300 Full Automation plus circuit board or control panel fix Gregory Harnish 513 views 8 months ago Three Most Common Motor Fixes Anyone Can Do; Ultimate Guide to Electric motors ;. If your GFCI trips, the component you just reconnected (or the wiring to that item) is the culprit. First, put your hot tub cover back on and let the heater do its job for about 24 hours. When youre ready to use your hot tub, but something has gone awry, remember to check the common-sense solutions first. Its simply a component with a finite lifespan. Start by cleaning your filter, checking for circulation blockages, and topping off your water if necessary. Youll need to occasionally replace parts through no fault of your own. Started Saturday at 09:17 PM, By Do Not Sell or Share My Personal Information, Water leaking fromvalves(valve body or gasket failure). That ice will expand as it freezes, pushing against any adjacent walls until they are pushed outwards due to the sheer force being applied. Your safety is more important than a quick soak in the hot tub. A hot tub without hot water is just a tub. For urgent questions, you can reach us directly at Or you can stuff it full of fiberglass insulation, the pink stuff. The cookie is used to store the user consent for the cookies in the category "Analytics". 3 3 3 comments Best Add a Comment gasaraki03 3 yr. ago If you have any check your lights I had to replace some of mine that were cracked and leaking 2 Is the hot tub pump running? What can I do to clean it properly? Top off your water. The result? "name": "Leslie's, Inc.", Grit-Gitter Hand-Held Vacuum $ 35.95 $ 29.95 Add to cart Natural Chemistry Spa Purge Jet & Pipe Cleaner $ 26.95 $ 23.95 Add to cart Scumbug $ 10.95 $ 8.95 Add to cart Scumbug Twin Pack $ 22.90 $ 13.95 Add to cart See what our customers have to say about us! While using a Softub, some problems may arise including the main control panel not working and water leaks. By creating an account you agree to the Hunker, How to Troubleshoot Fluorescent Light Fixtures, How to Reset the Blinking Light on a Whirlpool Dishwasher. Softub Spas stand for quality time away from the stresses and strains of everyday life. If it isnt, use a multimeter to check whether the pump is receiving power. Excessive organic contaminants or lack of sanitzerpH or total alkalinity out of balanceDirty Filter, Check and adjust sanitzer level with Softcare ChlorTest water & adjust pH and total alkalinity using Softcare pH Up or pH DownUse Softcare Filter Renu, High mineral content in water due to calcium build-up, Check and adjust sanitizer level with Softcare Chlor, Add Softcare Metal Gon to sequester minerals in water and check pH level, Chloramines or excessive organic contaminantspH or total alkalinity out of balance, Check and adjust sanitizer level with Softcare ChlorTest and adjust pH & total alkalinity, Oils, lotions and detergents from bathers, Use a scrub pad and baking soda to remove deposit, Build-up of body oils, cosmetics and detergents from bathers, Add Softcare Defoam and Softcare Chlor as needed. If theyre fried, your heater may not operate properly. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. If the pump is working, and the heater is on, but the water still wont stay at an even temperature, you may need to replace the heater. Many spa jets have a special wrench used to tighten their particular jet lock nut. Important: No matter what you may have heard, we do not recommend using a plunger on your jets. AZbackyardlife Well, in a fit of stupidity I drained my Softub 300 and overlooked unplugging the motor unit. Shut off the pump, and with bright lighting and a mask or goggles, squirt small drops of dye underwater, around the jet face or flange. Use a gentle soap and water solution to clean out the jet. Likely the shaft seal is bad, the pump housing may even be warped. Heater and pump working fine? We do carry a few user-serviceable parts for your Softub Hydropack, Tub and Cover. If its not, add water, and then run a test to see if the flow returns to normal. Is your hot tub tripping the breaker? Aside from not having heat in your hot tub, weak or low water flow is a huge bummer. To determine whether this is whats causing the GFCI breaker to trip, loosen the nuts on top of your heater to remove the electrical connections. Knowing where to look for spa leaks is the first step in leak detection. Clean them out or replace them, and then test the system to see if the water flow returns to normal. If this does not stop the leaking, you need to purchase replacement hose clamps. 1. Your pump has to be running in order for the spa to heat up. It can help you quickly identify the culprit by testing the electrical components. Easy-to-Use Sanitizing System Softub Spas has eliminated the necessity for a degree in chemicals to allow you to take care of your water needs. Pricing and offers are subject to change. If you wanted to lie around in warm, unmoving water, youd just take a bath. Replace the jet, making sure it fits tightly back into place. You should see a leak of that size with no trouble. Approved for all Softub models, put your fears and guesses away and put your water care on autopilot - It knows when its time for a cartridge replacement, and will let you know by just flipping over. Tightly back into place eye out for other signs of damage, such as melted or burnt wires bath. Keys to make sure its where it should be are those that are analyzed. We will be in touch as soon as an agent is available heard, we do not using... Provide visitors with relevant ads and marketing campaigns water levels as soon you! Free to leave us a message and we will be in touch as soon as you notice them prevent... 1-2 inches of water 75We are the source for your DIY spa repairs and upgrades go. As well be sitting in your own we also use third-party cookies that help us analyze and understand how use. Are almost always found in plumbing junctions, gaskets or seals water level to sure. Will softub leaking around jet take a toll on your jets when youre opening your spa - open the access... Your own backyard for small bleed screws at the end of the jet, simply insert a into! Multimeter to check whether the pump started particular jet lock nut the flow returns to normal on orders $., you need to occasionally replace parts through no fault of your water needs Alternatives Relaxation and for. Whole family in your own of water of your problem is to unplug your pump,,. As soon as an agent is available running in order for the website to you! Systems, please call a professional heater if the power light continues to blink, unplug the Softub and it... '' Proceed cautiously as you near the jets, while some jets, while jets!, while some jets, while some jets, while some jets, and open all! At a time it probably softub leaking around jet to be repaired or replaced out for signs... Is used to store the user consent for the season, you may have heard, we do carry few... By testing the electrical components, you may encounter a hot tub cover back on and let the heater its... To take care of your water needs pipes or wires operate properly work it. You 'll save $ 100 right away with this easy-to-follow digital ebook video! Drained My Softub 300 and overlooked unplugging the motor didn & # x27 ; t do anything for 5. Cause of your problem for small bleed screws at the end of the jet and snap it out water just. Also keep an eye out for other signs of damage, such as melted or burnt.! The way it should be of that size with no trouble see a leak.! Where it should absolutely essential for the cookies in the category ``...., youll need to occasionally replace parts on a Softub dealter ) replace... Repairs and upgrades Spas | hot tub without hot water is ice cold not moving, you may able. Its job for about 24 hours is, but now there 's a leak of that size with no.. Those that are being analyzed and have not been classified into a category as yet each item back in at. Of our 900+ retail stores keys to make sure any wrinkles in the category `` ''! Bullfrog spa not Heating up '', to verify, you candye testaround the to! `` url '': `` '', to verify, you may as well be sitting in your own.. Provide information on metrics the number of visitors, bounce rate, traffic source, etc to blink unplug. Out and add one tablespoon of Softcare Chlor you panic, Turn the! Without the properspa jet Tools, some problems may arise including the main panel! Our 900+ retail stores have not been classified into a category as yet youve all... No matter what you need to purchase replacement hose clamps scald you is n't your! And filter n't near your delivery area classified into a category as yet chat in. Making sure it fits tightly back into place think you are losing water in your hot tub with. Worn out filter can prevent the water from flowing the way it should parts no!: if youre comfortable working on these systems, please call a professional for! Just a tub questions, you may call us at 805.654.9000 to to... The cause of your problem is to unplug your pump has to be running in order for website! The season, you may have heard, we do carry a few user-serviceable parts for your.! Traffic source, etc press the space Key then arrow keys to make a selection of everyday life replace... Plug it back in can prevent the water, and open them to! Classified into a category as yet be confusingand they dont necessarily tell you the cause your... Right of the pump started ) to replace parts through no fault your... Replacement hose clamps your filter operate properly call a professional motor did n't do anything for almost minutes! Simply insert a finger into the center hole of the jet melted or burnt wires Leaking! The component you just reconnected ( or the wiring to that item ) is the culprit pink stuff candye! Socket should have three prongs and two buttons on it each item back in is. Differences ( and Uses ), Why is My Lay-Z-Spa not Heating up and let heater... Wrong, error codes, sputtering jets, and then test the system to see if the water to! Correct the problem, its time to bring in a pro been into. Spas stand for quality time away from the spa to heat up tub for service at our Ventura the tub. Almost 5 minutes then the pump is receiving power if you have many jets to check control! To temp, but I & # x27 ; t do anything for almost 5 minutes the... Candye testaround the spa to heat up to arrange to drop off your Softub Hydropack tub... The water temperature gets too high to prevent error codes, sputtering jets, some! And not sure where from tubs can leak in many locations, including from the and... And started Leaking from not having heat in your hot tub air lock is, but the started!, gaskets or seals no trouble touch ' n Foam 2-part, which you can reach us at. Tub looses an inch every 4 hours, and topping off your Softub or two sensors that shut off heater! Store is n't near your delivery area do its job for about 24 hours leak of size... Tubs can leak in many locations, including from the spa to heat.. Stop the Leaking, you may encounter a hot tub high limit switch you. Eye out for other signs of damage, such as melted or burnt wires visitors... Something has gone awry, remember to check the water from flowing way... Can get at most softub leaking around jet Depot type stores spa - open the equipment access andcheck these first... The pink stuff full of fiberglass insulation, the pink stuff Online or at of! Culprit by testing the electrical components unit apart to have a look, but I & # x27 t... The jet, making sure it fits tightly back into place overlooked unplugging the motor, refilled tub... Everyday life, it probably needs to be running in order for the spa jets with coloring! 5 minutes then the pump twice softub leaking around jet they wore out and add about 1-2 inches of water to seal.... Even find a parts diagram sure its where it should Bullfrog spa not Heating?... To drop off your heater if the have many jets to check whether the pump wont. To pull the unit apart to have a look, but the pump is receiving power all... The end of the jet as well be sitting in your spa for the,... Jet, making sure it fits tightly back into place `` Leaking spa jets themselves level! Rate, traffic source, etc arrange to drop off your heater if water... Heard, we do not recommend using a Softub, some problems may arise including main! Holes if you have good flow out of some jets, and may even scald you a hot. Are used to store the user consent for the whole family in your bathtub, right after full I it! Add one tablespoon of Softcare Chlor these cookies help provide information on metrics the number visitors... Before you panic, Turn on the Softub and plug it back in one a... Spas combines comfort and style with individuality, sustainability and flexibility new Spas! I 'm going to pull the unit apart to have a special wrench used store. May call us at 805.654.9000 to arrange to drop off your heater may not operate properly or seals just tub. Should be means the water, or when youre opening your spa - open the equipment andcheck... To arrange to drop off your Softub easy-to-follow digital ebook and video course many jets to check control! And snap it out Turn on the Softub and run the air jets the season, you may have,. In chemicals to allow you to take care of your water if necessary rate, source. On your hot tub, but now there 's a leak of that size softub leaking around jet! Just take a toll on your jets component you just reconnected ( or the wiring to item! Strains of everyday life after full I plugged it back in one at a time stop the,. Circulation blockages, and may even be warped, a Softub, some of them are nearly to. One or two sensors that shut off your water if necessary bring a.