Received the . How can I figure out what is wrong with my fireplace? As when you press the remote buttons repeatedly, it may cause the transmitter to malfunction. SOLUTION: The wire has short-circuited. Plug the unit into another outlet that is not being used or shared by other appliances and check. Two display options: mount on the wall with the included wall mount, or use the included pedestal base. I need instructions on how to replace the speed module or to fix this issue. A powerful, 5,200 BTU, infrared quartz heating element warms rooms up to a 1,000 square feet and can be used with or without heat for year-round enjoyment. The Symple Stuff 33-In 3D Spectrafire Plus Infrared Electric Fireplace Insert simultaneously gives you the look of a wood burning fire as well as the gentle warmth of one too. Simply press the flame button several times to solve the no flame issue. Wall Switch Remote Control available with 33 Dimplex Purifire Built-In Direct Wire Firebox BF33DXP. Quick Ship. Spectrafire electric fireplace remote is a convenient and easy-to-use feature that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. One possible malfunction can be that the heater in the fireplace stops working. 2 Control MethodsThis premium fireplace with timer (1-8 hours) can be controlled by touch screen or remote control. Stunning 3D SpectraFire Plus technology - 5 Flame colors, speeds and brightness levels. From there, determine if burnt out fuses are the problem. And thats why we compiled this Twin Star electric fireplace troubleshooting guide. You can clean the inside of your electric fireplace using a dry microfiber cloth. If your manufacturer recommends using an extension cord, do it. Reddit and its partners use cookies and similar technologies to provide you with a better experience. To fix this, simply place the manual switch in the OFF position and test your remote. Here are some typical problems and solutions to check if your electric fireplace is not working. Note: This page is not yet available. Touch Screen and Remote Control: The electric fireplace can be operated both via its touch screen panel and a remote control. Its also a good idea to go outside to check your breaker box, just to be sure you havent tripped a breaker. From eyeglasses, to office chairs, cherished childhood stuffed animals, and trinkets and toys. Also, make sure your fireplace gets the proper voltage to spin the fan. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Make sure you set the thermostat higher than your current room temperature. *, Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, how to replace the flame motor on Dimplex fireplaces. Thus, check it. If the switch is stuck, try cleaning it carefully with a cotton swab. It might, however, be more cost-effective to replace the remote entirely with a new one from your manufacturer. $689.00. Call a certified electrician to check & replace the faulty outlet. Plus, it can happen for a defective socket or electric outlet. Make sure you unplug the unit before dealing with the control panel for safety. For a better understanding, you can watch the video. Before moving on to number 2, replace the batteries with new ones. Thanks. Before you begin disassembling the fireplace to try and fix it yourself, check to see if the fireplace is still under warranty. Well come back with solutions ASAP. 59 Inch. Everything else works great and it does put out heat just cant tell what temperature you have it set too. Check for any loose wiring connections & fix them. Several times press the power button. Volts : 120. My electric heater will turn on but fan dont come on and heating elements dont get hot and the logs are flashing how can I fix this. ( 1192) Free shipping. However, when the room temperature reaches the level you set on your thermostat, your Twin Star electric fireplace keeps shutting off. How Many BTUs and Patio Heaters Do I Need. You can effortlessly fix the issue when your electric firebox keeps turning off by adjusting the thermostat. If you require additional aid choosing an electric fire place, please speak with our specialist fire place advisors that can assist you make the final . Six function buttons include settings for power, color, dimming, heating, timing and temperature. Open it and clean it. Once the fireplace receives a signal from the remote, an electric heating element heats up, and a fan moves the cool air past the element and discharges the air to the area to be heated. Could the main circuit board be faulty? You just have to push the reset button that is located on the face of the outlet in between the two plugs. Element is not turning red at all. Loose wire connections one of the main reasons why an electric fireplace won't turn on. If you get them loose, tighten them. Uses a standard 120V with a polarized plug, or a 15amb circuit. Then see if it works or not. First, make sure that the fireplace is properly plugged into one of your wall outlets. A few fireplace problems are caused by dirty or even defective heaters. These cookies will be stored in your browser only with your consent. I did remove the fan from the base but was careful not to disconnect any wires. The problem could lie in the circuit board or faulty wiring could be the culprit. The logs and embers do not glow. Ft. Need to clean inside display glassI have model 3211042FGL. I tried vacuuming the vent areas which didnt help. Also, check the heaters thermostat & the heating element. When you find your Twin Star electric fireplace is not turning off, then maybe the sensor gets malfunctioning. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. Please make it clear. I was going to replace the power cord on my 26ll310GRA with a and see that in addition to the standard Black, White, and Green wires, there are also red and blue wire wires. The solution is given to troubleshooting 3. Hunker may earn compensation through affiliate links in this story. Electric fireplaces eventually wear out over time, just like other mechanical devices and home appliances. Be sure that this switch is fully flipped on or your electric fireplace will not produce heat. Is there anything more frustrating than an appliance or electronic malfunctioning? One day, we went to turn it onand the switch wouldnt work. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. 3. By creating an account you agree to the Hunker. Here are 5 common twin star error codes and their simple solutions: If the thermostat sensor of your electric fireplace gets broken or disconnected, you can see code E1 on display. Dropping your electric fireplace remote control can mess up the radio frequency that it is programmed to. Your electric fireplace will not work if-. I looked over, plenty of heat, no fire effect. Best Console: Ameriwood Home Chicago Electric Fireplace TV Console. 5 minutes later, plug your electric fireplace into the socket and switch on it to reset your heater. Amps : 12.5. An electric fireplace heater won't turn on if the thermostat dial is set to a temperature lower than room temperature. Flames are on and just change light intensity when we try to turn up heat. In case of overheating, turn off your fireplace and unplug it from the electrical outlet. Whats going on here? This also means you can operate your electric fireplace even when you are in bed, without having to get up and physically adjust the settings. This cookie is set by GDPR Cookie Consent plugin. There's probably a logical reason the heat or flames may not be working. Most electric fireplaces come with a thermostat and overheat protection feature. I have called fireplace service twice with no help. Then, check that the power's on. Nothing else works. I took off the back and could not see any damage to any of the parts and vacuumed out any further dust. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. If touches, make it separate. Contact a technician before changing the panel. Plus, check all the wiring connections & fix them when you get any loose connections or faults. Please help! Why? My blower motor assembly is making noise I can freely spin the assembly with no noise. I can get the element to turn on but within a minute or two it shuts off while the fan, flames, and background light is still illuminated. I looked up the code and it said the front of the unit was blocked, but there is nothing in front of the unit. Monitor your firebox to figure out overheating signs. If you fail to adjust the thermostat, you never get the desired heat level to warm up your room. Moreover, the high intensity LED lights, 9 different flame colors and 5 several brightness settings make it a sparkling addition to your home. If it's tripped, then reset it. Therefore, make sure you use a standard 120-volt outlet. Alternatively, the primary power source or the main switch on your heater may turn off. First, make sure the switch is turned on and that there is power to the outlet. Plug it in directly into the wall socket. I even tried removing the back panel on the off chance there was obvious damage or a lose cable, and it all looks absolutely fine to my untrained eyes. The lights are on ergo power is on but will not blow/heat. I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. Where is the fuse box for model number 3211200GRA? When i hit the top of the fireplace the lights flicker and the unit comes back on. Front facing heater vents allow you to position the Sideline just 8 under a flat screen TV. You will get them at the bottom of the glass door of your fireplace. Valuxhome 43 In H 750 Watt 1500 Black Electric Fireplace . Does the flame effect work but your twin star fireplace heater function doesnt work? Easy fix when fireplace insert won't turn on Will It Fix 898 subscribers Subscribe 382K views 4 years ago The pilot light would stay on, but the fire wouldn't turn on when you switched it on.. Remember to take necessary precautions before dealing with your electric fireplace. Therefore, the overheat protection feature will turn your unit off if the fireplace gets overheated. Hello. My electric fireplace was working and all of a sudden the heater went out. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot 36hf320fgt In By Classic Flame Coeur Dalene Id Helen 36 Wall Mounted Electric Fireplace Black Fresco Holly Martin Frescan Contemporary Electric Fireplace Transitional Indoor Fireplaces By Sei Furniture Houzz Ive been plugged it in and the heater would not turn off either manually or with the remote. Appliance manuals and free pdf instructions. Also, check your fireplace fuse and change it. Ft. Aside from that, you will likely have to take it to an electronics specialists. I have twin star model 18EF010GAA-it is an older unit that was left in park model we recently purchased. Give our team a call. The firebox features stunning and life-like 3D flame effects that shine from within and behind the log set for the illusion of a real burning fire. Wattage. 2) plug the fireplace into a working outlet within your RV/Camper and verify that it is fully functional. This may just require a simple reset of the electric fireplace. This be one of those duh moment when you realize there really was nothing wrong with your electric fireplace remote control. No one can tell me! Med or high. E5 error code is shown when there is an issue with your fireplace blower fan or venting. But if you dont trace any fault, take help from the Twin Star service center to solve the issue. First, check your twin star electric fireplaces power cord & plug connections. Typically, a dirty burner creates noise when the flame bar starts functioning. Instant heat for rooms up to 1,000 Sq heater in the manual switch in the,... ( 1-8 hours ) can be controlled by touch screen and remote control: electric. 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