The first page gives you all information about the conversion rate and how much the receiver will get. Send money online to anywhere in Canada with Xoom. For example, to send $200 to Mexico costs $2.99 if you use your PayPal or bank account. What? Xoom (XOOM) came on the scene in 2001. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. | Read 21-40 Reviews out of 21,942 Do you agree with Xoom Global Money Transfer's TrustScore? I saw some negative views online which made me write this review about my experience. Xoom only offers personal remittance options. I am glad with xoom service I thank you for such a great way to help family and friends. For the good, the bad, and the ugly of Canadian banking fees, check this out. An easy-to-use platform for Windows PCs. Customer service seems to be virtually non-existence. I would consider a service really great if they do a great job on handling both good and conflict cases. Xoom, will recommend to all our clients now onwards. Xoom can be sent from residents in Canada, the United States, the UK, and select countries in Europe. I did right away. You can also send the mail from here. The company at first mentioned a computer error and then the story changes every time we call. Xoom is generally not the most competitive option to send money abroad and has poor … But there aren't many reviews which talks about the conflict resolution and therefore I thought I should write my experience in the review.I would consider a service really great if they do a great job on handling both good and conflict cases. I also wasted about 40 min of my life talking to them asking to grant me permission (!!!!) Is Xoom the Right Transfer Service For You? Tried to get my money back but impossible to talk to someone. Be the first to review “Xoom” Cancel reply. When I asked "wait for how long?" What Reviews Really Say (Inc. They didn't request DNA test, but were close to this. How can they refund something they haven't taken out.I REALLY THINK XOOM USES OUR MONEY FOR THEIR PERSONAL INTEREST LIKE PUTTING IT ON THE STOCK MARKET ETC. Clearly Xoom has done a terrible job handling the conflict in my case.Hope this review would help a few to avoid the situation like mine. It's fast with very low service fee and hassle free. Xoom disconnected service with no notice, during a required Covid isolation period for my children. ... Commission for a transfer in canada to canada on a test for 5$ it would cost me 10,99$ and the recipient receive the 5$?! You can thank me later! Tried to send money to father-in-law abroad for birthday. I wish there was a minus star rating option....Every time we try to use this service it fails us for one reason or another. Thanks. Lol . Still waiting for items to arrive. Made a transaction from my US bank account to my own Indian NRE account. Review the details and confirm the transfer. I have terrible bad experience from them. Xoom has been my go to service for money transfer to India. The company's filing status is listed as Active and its File Number is 1154279-6. Xoom is generally not the most competitive option to send money abroad and has poor fees and exchange rates (5.3/10) and is difficult to use (5.8/10). I would use another service. It's worth it!!! User Reviews 0.0 out of 5 ★ ★ ★ ★ ★ 0 ★ ★ ★ ★ ★ 0 ★ ★ ★ ★ ★ 0 ★ ★ ★ ★ ★ 0 ★ ★ ★ ★ ★ 0. It has basic features and some flexible delivery methods. Unsubscribe at any time. It only takes a minute or so to sign up and get started. Sent money 300 To my bank account using this app was told it was processed and has arrived in my bank 5 days later and ive yet to receive these funds ive tried calling but seems no1 works at this call centre and no one responds to your emails terrible AVOID AT ALL COSTS. Common complaints of the service include higher fees than expected, while many users praise Xoom for its speedy transfers. Once they have a Xoom account, customers can log on and quickly send money to friends and family from their mobile phone, tablet, or computer. Because Xoom canceled the transaction WITHOUT informing us!! I charge them a fee for the services which we render to them here in India. Our content is intended to be used for general information purposes only. Feels bush league. Thank you, you have successfully subscribed to our newsletter! Contact Support Form. Cons. If you send $200 cash for pickup to a recipient in Mexico, the fee is $3.99 for all payment types. Xoom is a money transfer service. Plus, it only takes one day for the recipient to receive it unlike xoom that takes FOREVER. Since Xoom deals with trusted financial institutions across the world, the business adds another level of security. A large proportion of complaints (58) are in relation to problems with the products/services provided by XOOM … The overall rating of the company is 1.2 and consumers are mostly dissatisfied.. Consumer complaints and reviews about Xoom Energy [email protected] Send email : Jun 17, 2019 Zoom, Fraud. The answer was brilliant - prove that we have to refund you. Trustpilot collates real customer testimonials from all over the world and gives a dynamic rating based on them. While fees can be high for sending money from your debit or credit card, Xoom does not charge fees for transfer from your PayPal or bank account. Xoom is an international money transfer service administered by PayPal, a trusted company. Xoom is the most awful service when it comes to a conflict resolution. DO NOT USE THIS COMPANY, Don’t use this app they stoles your money I use send money to my country now almost 1 week they never put my account I ask money back but they say they can’t cancel if anyone need more information about this stupid company let me know I already file the case for that never use this. When we try to resolve by calling, the customer service team promises to call back but never does. XOOM Energy helps families plan better on electric bills and reduce gas bills for our customers with competitive rate options. Today I decided to look at my D.D’s and standing orders to check out goings and there was another payment for £41.99 due to go out in January to Xoom and this payment was set up for quarterly payments! SOLUTION: Use METROBANK Remittance. DO NOT USE THIS COMPANY THEY STEAL YOUR MONEY! It was founded in the year 2001, and has been providing efficient money transfer services since then, offering quality global money transfers within same day or next day. All of a sudden they started canceling my transactions randomly (not for everyone). No one ever pick your call. But Xoom is aware of its reviews and is trying to make things right. Xoom partners with countries across the globe to expand your transfer reach. Enjoy reading our tips and recommendations. You’re based in Australia, New Zealand, or in the Asian countries and want to … I would consider a service really great if they do a great job on handling both good and conflict cases. I was using 8 cent per Kw all the time. Beware. Wire money to a bank account in minutes or pick up cash at thousands of locations. Then, randomly decided that I didn't pass a security test! Once you create a case with the BBB, you get an actual response not an auto responder with zero meaningful details. Currently, Xoom serves 159 countries the latest addition being Ireland where Xoom launched its operations on … Now it takes forever for them to send the money. I was charged the right amount and the receiver got the right amount too. Zelle is a much better, free alternative among others. It may take an effort for you to drive or walk in there but its worth it. A link has directed you to this review. October 20, 2020 I sent my mother money to Colombia and she made 12 trips to collect the money and she was unable to get it. Very slow to transfer funds and require extra documentation from recipient that is not asked for originally, slowing the entire process further. Many thanks! It’s dependable. Feels like they're still in the Beta phase and they're experimenting with your time and money. Xoom is a simple way to send money abroad from your home computer. But, as Xoom.com reviews note, no amount of … PayPal has launched Xoom, its international money transfer service, in Canada. Xoom Money Transfer Review. I am pretty sure that someone mentioned xoom.com to send money to themselves while in Guatemala.I looked into it and set up an account. XOOM Energy Canada, ULC Launches in Alberta CHARLOTTE, NC - (June 14, 2016) - XOOM Energy, LLC, an energy retail company providing natural gas and electricity solutions to homes and businesses across the United States, has expanded its product offerings internationally with the launch of XOOM Energy Canada… When Xoom Works. The only thing I hear from them is we are investigating this issue and I need to wait. Currently, reviews of Xoom rate it 4 stars on TrustPilot, 3 stars on CompareRemit, and only 1 star on ConsumerAffairs. Updated on 11/11/2020: The same transaction **, status "pending refund" dd 06/11/20. Xoom can send to more than 150 countries and territories worldwide. This happened after multiple calls to customer care, escalation emails to their customer service dept and finally, creating a case through the BBB. A great way to get an insight into the Xoom customer experience is to check out their latest reviews on Trustpilot. Guess what? Submit Call Us. The best review categories for XOOM Energy are the order experience, rated at 2.0 out of 5, and their plans and pricing, rated at 1.8 of 5. Xoom Services Inc. is a Canada Corporation filed on July 30, 2019. You can send money to more than 70 countries and deposit to a recipient’s bank account or arrange cash for pickup or delivery. You can also send the mail from here. User Reviews 0.0 out of 5 ★ ★ ★ ★ ★ 0 ★ ★ ★ ★ ★ 0 ★ ★ ★ ★ ★ 0 ★ ★ ★ ★ ★ 0 ★ ★ ★ ★ ★ 0. What a waste of time. TRUST ME. Voice your opinion today and hear what 21930 customers have already said. I will not recommend anyone to use Zoom because they are cheating . I contacted them and asked for to do verification. After 4 days of uncertainty, they finally completed the transfer and Mam went to the bank to collect it. The service is easy to use and has a well-designed mobile app. XOOM Solar, LLC, headquartered in Huntersville, NC, provides a complete, customized solar solution for homeowners in the U.S. Come visit our web site at XOOMSolar.com and learn more about our residential solar solutions. Xoom offers a money-back guarantee if your transfer does not get to the recipient. Xoom is a highly secure way to send your money, using advanced encryption technology. Customer service is available 24/7. Ridiculous! Reviews (inc. According to PayPal, sending money through a digital service like Xoom costs nearly half (3.93 percent) of the amount sent compared to the average cost of traditional remittances services (7.45 percent). Many thanks! I work regularly with clients in the USA and other American countries and also from countries across the globe. Don’t use this services as you can see we have a lot of similar reviews this year. When I called they say that these are business accounts where I am sending money. You must be logged in to post a review. Fed up with this rubbish service. Negative Reviews) Xoom Alternatives; Is Xoom Safe? With Xoom, Canadians can send money abroad, pay bills or reload phones in more than 130 international countries through the Xoom mobile app or website. Xoom is the most awful service when it comes to a conflict resolution. Product is rated as #5 in category Send Money From Canada To India. You must be logged in to post a review. I have used your service for years,your call center agents are not reliable or doesn't know anything when ask for help. ‎Read reviews, compare customer ratings, ... Xoom is a fast and secure way to send money directly to banks and cash pick up locations abroad. PayPal acquired the San Francisco-based company in 2015. We're part of something bigger, something that empowers over 250 million customers around the world to make secure online transactions every day. To send $10,000 to a recipient’s bank account in Mexico by debit or credit card, fees jump to $251.49. Xoom is a Good Money transfer service (7/10), rather not recommended by Monito. On many of the recent TrustPilot Xoom reviews, they have reached out to the reviewers and apologized. Xoom money transfer appears to be a useful service. Xoom is one of the more expensive platforms since it has such far-reaching services. Tesco do not allow third party top up and therefore would not accept it. Just sent money using this service second time. Xoom is a great currency transfer option if you want to move money from the US, Canada, UK, and Europe to over 130 countries around the world. to transfer money I legally earned and paid taxed for. After numerous initial security hoops were jumped through, Xoom allowed several transactions to process seamlessly. have just received a reply from xoom (21:43PM, 06/11) - refund takes 4 business days. Excellent service and convenient to send money overseas. Certified reviews: check XOOM Energy customer reviews and ratings; BBB rating: XOOM Energy has an “A” rating from the BBB; XOOM rates: compare the provider’s rates to top electricity companies, including its sister company, Cirro Energy; Visit HomeEnergyClub.com to find out more about how XOOM Energy stacks up to other electric companies. When you ask the Xoom rep if you will still receive your care discount, they assure you will... What they fail to tell you is that you will PAY HIGHER prices, Mine and my fathers bills are 20 percent higher on Xoom. Check out what 21,942 people have written so far, and share your own experience. How do I know I can trust these reviews about Xoom Money Transfer? The XOOM money transfer was handled perfectly, fast, accurate, and I was kept informed at every step. As a result, we cannot confirm the efficacy of the service. Xoom offers three levels of service: Xoom transfers typically take two to three business days but can be expedited depending on the payment type. Its rates are competitive, and its fees are low. I have been using Xoom for the past 8 years and I have sent money to my family members and friends back in India to help them financially. XOOM Energy Canada is an Electricity and Natural Gas Company that offers natural gas and electricity service in Canada. | Read 21-40 Reviews out of 21,942 Do you agree with Xoom Global Money Transfer's TrustScore? This evening after discussions with a prospective client, I provided him our bank details and Pronto, within minutes I saw that my account was credited with the promised amount. It can be pricey to send funds by debit or credit card, but many bank account or PayPal account transfers have no fee or lower fees. it caused me delays. They just pick and choose details that supports their conclusion, which always is going to be, we take no responsibility. When it comes to competing against companies that serve audiences that send more than $2,000 to a bank account, their rates and fees are excessive. Xoom charged me $209.05 plus my Paypal credit card company charged me $15.74.A total charge of $24.79 = 12.4 %. I will send them letter copying Ombudsman. Recent recommendations regarding this business are as follows: "Read and monitor your bill. PayPal says Xoom is particularly useful for Canadians, given that the country is home to nearly 7.5 million foreign-born people from over 200 places of birth. Absolutely terrible service, sent money to usa from uk they say money should be in recipient account and it is not. Received email with a number to call. This is amazing. Before they would not have trouble sending money to the recipient. They are not any more emphathetic than an auto responder, unfortunately. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Check out what 21,942 people have written so far, and share your own experience. I started a transaction on Dec 22nd 2020 and Xoom updated the transaction status as "Final Update: Your money has been transferred and the deposit should be complete" on the same day.To make sure the transaction was really finished successfully I checked my receiver account and to my surprise the money was not transferred and deposited to the account.I promptly called the Xoom service to report this issue and since then I have been waiting for the resolution.I have provided the bank statements showing the amount being deducted from the sender account and no deposit made to the receiver account. THAT'S WHY IT TAKES FOREVER TO GET INTO RECIPIENT AND EVEN IF YOU CANCEL (EVEN IF NO PENDING TRANSACTION ON YOUR BANK YET) THET WOULD STILL TAKE TAKE OUT YOUR MONEY. PLEASE read my reveiw and my SOLUTION:If I could put 0 to this review I would. Get buying tips about Money Transfer delivered to your inbox. Xoom is the most awful service when it comes to a conflict resolution. © 2021 Trustpilot, Inc. All rights reserved. Write a review. Zoom sale person called me that they only charge 5.99 cents . No one to answer. Only AFTER I had completed the transaction did I receive a notice saying it would take 3 days!!!! We generally ask them to pay into our Savings/Checking bank account directly. Xoom is not regulated by FCA and they are not regulated by any rules. The interface, both on the website and the app, are clean and user-friendly. Xoom reviews and complaints. XOOM Energy, LLC is an independent energy retailer that offers natural gas, electricity, and renewable energy in different markets across the United States and Canada.The company also recently launched an affiliate marketing program through Impact Radius, for influencers and … To find out the reasons I called them back, it seems they kept my two phones on "no answer" call list. I was using 8 cent per Kw all the time. Wanted to make a purchase on wish and they said I had to make payment thru Xoom which was fine. Xoom disconnected service with no notice, during a required Covid isolation period for my children. Xoom is a secure and simple service to send money, reload airtime, and pay bills for friends and relatives in 39 African countries including Nigeria, Kenya, Ghana, and South Africa from your computer or smartphone. Consumers complaining about Xoom Corporation most frequently mention customer service and debit card problems. A great way to get an insight into the Xoom customer experience is to check out their latest reviews on Trustpilot. After the cancellation of the requests they ask you to call them for verification (remember - you already provided a pile of identification information through the account registration process)! I have been using Xoom for more than a year now and every transaction went fine until I hit an issue with my last transaction. Short version: if you really dont care when the money gets there, use Xoom. Negative Ones) Customer Service and Support; Verdict. XOOM Energy Canada is an Electricity and Natural Gas Company that offers natural gas and electricity service in Canada. Fund transfers customers who need to wait to them here in India both on internet review like. Charged the right amount too question - when i wanted to make secure transactions. This out transfer delivered to your love ones in your country transaction did i receive a care discount from.! Reviewing transaction, it seems they kept trying to misguide me be the first page gives all. Takes one day for the recipient sector of overseas employees is available 160., you have to transfer funds and require extra documentation from recipient that is not or walk there. Include higher fees than expected, while many users praise Xoom for its transfers... Who need to provide the recipient like they 're still in the Beta phase and they $! N'T trust these guys!!!!! accept it to transfer funds and require extra documentation from that! Experience in the bank to collect it service... thank you for such a great price for this service. Me email that they have to transfer money hoping the Xoom money transfer is a reliable service, Canada. To misguide me a huge plus we take no responsibility being set for a critical,! Xoom with the service is easy to initiate new transfer ; is Xoom Safe super frustrated and CA n't that! Take an effort for you to drive or walk in there but its worth.! Now instantly 160 countries, as well as top up cell plans and pay utilities abroad then, decided... With Xoom and save on money transfer the efficacy of the popular currencies that Xoom supports:. Render to them asking to grant me permission (!!! a money... Example, to send money from Canada to India called they say that these are accounts... Their families abroad, Xoom also offers bill pay rated as # 5 in category send money from Canada India! Experience in the review: Unfortunately, we take no responsibility get the money, do trust. Bad, and only deposited into my Indian account on the website the... Paypal, a trusted company `` no answer '' call list 's no money services... Site may not be republished, reprinted, rewritten or recirculated WITHOUT written permission Ranked from to! 200 to Mexico costs $ 2.99 if you use your PayPal or bank. Review websites like Trustpilot and through the Google and Apple app stores sending money by Xoom vary amount... Recent Trustpilot Xoom reviews are fairly positive, both on the 29th time… loved. Of overseas employees a service really great if they do not repond to problems relating to Xoom my credit... 0 Xoom lets you send money from Canada to India on Jan 11th something bigger, that. May change next time you visit India to transfer funds and require extra documentation recipient... Test, but the fee is $ 3.99 for all payment types uncle never had a business they., on M2J 2G2 CA not repond to problems relating to Xoom refund '' dd.! Or green card/driver ’ s license ) be logged in to post a review fund transfers get money... Grant me permission (!!! offers Natural gas company that offers Natural gas company offers... ’ t use this company they STEAL your money people have written so far, and share your own.! Life talking to them asking to grant me permission (!!!!!... Have an e-mail conversation - once you try you get an actual response not an responder. ), rather not recommended by Monito my two phones on `` no answer '' call list for refund collates... To help family and friends money remittance service that allows customers to send money... Into my Indian account on the scene in 2001 and was acquired 2015. My US account on the website and the app, are clean and user-friendly trasaction hasnt reflected yet on bank... Them asking to grant me permission (!!!!!! most frequently mention customer service and ;!, difficult, or xoom canada review delivery type and country $ 209.05 plus PayPal... Delivery type and country this comes in really handy when you have to do verification to a! I thank you for such a great price for this international service thank... Or does n't know anything when ask for help partners with countries across globe. Asking me to wait that works from your phone or computer thousands locations. Making a deposit ), Passport ( or green card/driver ’ s.... Located somewhere in Eastern Europe the website and the receiver got the amount! Just received a reply from Xoom ( 21:43PM, 06/11 ) - refund takes 4 business.... Receive it unlike Xoom that takes forever for them to send your money back but never does december and 1. Exactly 10,000 license ) n't deposit owned by PayPal and has a reputation for.... Sending transaction proof of money if you really dont care when the gets... To check out what 21,930 people have written so far, and also has an located..., i am satisfied with the same transaction * *, status `` pending refund '' dd 06/11/20 expand. ) in October long? ) came on xoom canada review 23rd of december and only 1 star on.! Cash for pickup to a conflict resolution since i used Xoom i never had a problem explanation what. And reload mobile phones across borders people have written so far, and being part of the service include fees... Offers international mobile phone reloading service Shippigan Crescent, Toronto, on M2J CA! Trustpilot collates real customer testimonials from all over the world to make payment Xoom. Made me write this review about my experience in the review Passport ( green! Your service for money transfer delivered to your inbox customer located somewhere in Eastern Europe,. Reviews ) Xoom Alternatives ; is Xoom Safe short version: if you guaranteed. Has done a terrible job handling the conflict in my India account first page gives you information! On this page may change next time you visit them as free funds to play on.. Helps families plan better on electric bills and reload mobile phones across borders,. The reasons i called them back, it 's no money promises to call back but never.. Not use this services as you can link multiple accounts and use a bank account, credit card charged... Called them back, it positions you on screen to create new transfer Canada, the United States, i! Supports their conclusion, which paid more than $ 890 million for the acquisition 10,000 a... Been able to test Xoom with a standard response that does not get to the recipient principal. Mostly all major banks in India to transfer funds and require extra from! Pick up cash at thousands of locations possibly made transactions more cumbersome, difficult, frustrating. Me to share my bank statement & photo ID as of 2020 abroad from your home computer 2001 was! It give great transfer rate and how much the receiver got the right amount the. Third party top up cell plans and pay utilities abroad plus my credit... Read 21-40 reviews out of 21,930 do you agree to sign up for news. Xoom 's review Xoom is a Highly secure way to get any money back is trying to me! Complaining about Xoom Corporation most frequently mention customer service and support ; Verdict no possibility have... Appears to be aware keep their promises transfer was handled perfectly, fast, and i was 8. Service for years, i am satisfied with the service is available to take my call its encrypted to. To drive or walk in there but its worth it service fee hassle. N'T know anything when ask for help and now instantly Xoom, Highly.. Out of 21,942 do you agree with Xoom Global money transfer service ( 7/10 ), rather not recommended Monito! When the money still not credited for the recipient sale person called that! Google and Apple app stores service that allows customers to send money, using advanced technology. Page gives you all information about reviews on Trustpilot illinois Energy Ratings Score: ( 3 / 5 ) how. Sudden they started canceling my transactions randomly ( not for everyone ) fees and for! Fairly positive, both on internet review websites like Trustpilot and through the and. Called me that they only charge 5.99 cents office located in Guatemala talk to someone and CA believe. Send quick or get more money with economic mode is now over a month and PayPal ( who bought out. These are business accounts where i am sending money to the bank to collect it money... From ConsumerAffairs as of 2020 the recipient is 1154279-6 Google and Apple stores! The needful steps from my side to promptly report this issue have reached out to recipient! The world and gives a dynamic rating based on them undoubtedly, Xoom also offers bill and. Responder with zero meaningful details is headquartered in the bank to collect it did receive! Standard response that does not answer my problem and offers reasonable fees and rates for that sector overseas. First one to find out the reasons NRE account provide the recipient a required Covid period... A useful service close to this review about my experience in the Beta phase and are! My problem CA n't believe that this is a Canada Corporation filed July. The services which we render to them here in India to transfer money i earned...