But a great deterrent from driving fast. We never had a problem getting seated. We hope to have the pleasure of seeing you again soon. Also organizing chairs. As of Jan 14, 2021, prices found for a 1-night stay for 2 adults at Royalton Riviera Cancun Resort & Spa - All Inclusive on Jan 21, 2021 start from CA $356, excluding taxes and fees. To reserve the adults-only Hideaway at Royalton Riviera Cancun package, you’ll need to be over 18 years old. Drinks where very good! Food was amazing at the buffet, many cook to order stations! This is a fairly large resort with almost 900 rooms located 20-25 minutes south of the Cancun Airport. Diamond Club:We found it odd that the Diamond Club lounge was located on the opposite side of the resort compared to where Diamond club rooms are located, and thus we did not frequent the lounge.The DC pool area is very large, and does not have the feeling of an exclusive upgraded area compared to other resorts that we have visited like Excellence has with their Excellence Club upgrade. - See 14,671 traveler reviews, 13,804 candid photos, and great deals for Royalton Riviera Cancun Resort & … All of our faces dropped seeing the lobby. Stay at this 4.5-star luxury property in Puerto Morelos. Maybe a separate entrance for DC guests? Prices are the average nightly price provided by our partners and may not include all taxes and fees. This left us wondering what we paid extra for if we could have done the same. Slippers and robes hang in the closet. All Royalton Guests have complimentary access to the Level 18 Rooftop Cabana Lounge pool area with soft drinks included. Our guests praise the pool and the restaurant in our reviews. -beach- Long stretch to walk, some burrs in the sand which were no fun to pick out of my feet. Gigantic selection, and even at 10pm for dinner the food was great. We enjoyed top shelf such as Crown at several bars, they don't have Crown it at the bars on the beach.The Room was amazing! We had swim out room that adjoined the other couple we were traveling with. Our guests praise the pool and the restaurant in our reviews. Al-la-Carte, we visited Italian, Japanese, Tex Mex, and Steakhouse - All were very good and most should not be disappointed. The beach was long and had separate areas for Hideaway (Adults Only) and Diamond Club members. I would not want a room on the mangrove side. The resort is built on a white sand beach with mangroves/swamp to the rear with a 3 kilometer road coming direct from the main highway to the resort and is isolated from any other properties so you will have to take taxi, or bus to town. It is a pleasure to read your comments regarding our service and facilities. We went to breakfast every morning and we were always greeted with a smile from our favorite server's Josue and Armando. Royalton Riviera Cancun is comprised of 3 distinct sections, all unique to our guests’ needs and vacation styles. Cons: Diamond Club value, Vacation Club/Time Share (no interest to us) Our guests praise the pool and the restaurant in our reviews. Hairdryers, Royalton-branded toiletries, and scales are also provided in the bathrooms. Diamond Club Luxury Suite 1 King Bed and comfortable double sofa bed or 2 Queen Beds. We frequented the Chill Pool bar during the day where Able kept us and the other guests very happy with his excellent personalized service and well mixed drinks. We are sure futures travelers will find it pretty useful.Your comments are a very good motivation for us to keep working to achieve our guests’ full satisfaction. We checked in at the Diamond Club lounge, and was very quick and easy. Many of the guests didn't realize that this was a Soft opening and their actual Grand Opening is scheduled for February 18th 2015. Diamond Club Upgrade - Probably not/Maybe (Why 4 stars) Some suites add separate living spaces with dining tables, bar areas, and couches. Check in: Restaurants were all gorgeous very hard to photograph because they are all 2 stories high. SOOOOO GOOD) Because he was a grill guy I didn't know if I should tip him or not so I did because he made my experience a good one and I could see how grateful he was.The a la cartes where hit or missArmadillo (Tex-Mex) (Try the fish tacos and nacho salad - so good) and Hunter (Steakhouse)Honestly the food at both these places were amazing. Exclusive to Hideaway Guests: Privileged access to exclusive pools, reserved beachfront areas and restaurants. would be nice if they could change the lighting for breakfast.-Kids pool- An incredibly huge area, broken up well between family pool, huge play area about a foot deep, and slide area. Returning Visitor - Yes We really enjoyed all of the restaurants and even the buffet was delicious. The extra few dollars we paid for this upgrade was well worth it. He was always walking around the main pool asking people if they wanted a drink or water. lots of options for kids, my 2 year old popped the button off his pants. This was still part of the SOFT Opening of this resort, and why there was minor construction and some infrastructure was being repaired. The 2 rooms together are a 2 bedroom suite. Review tags are currently only available for English language reviews. Ask JettSetterYogi about Royalton Riviera Cancun Resort & Spa, Ask Cindy K about Royalton Riviera Cancun Resort & Spa, Ask CarlosSanSelenos about Royalton Riviera Cancun Resort & Spa, Ask Imhoffb about Royalton Riviera Cancun Resort & Spa, Hotels near Royalton Riviera Cancun Resort & Spa, Royalton Riviera Cancun Resort & Spa Pool, Royalton Riviera Cancun Resort & Spa Rooms, Adults Only and Adult Friendly Resorts Puerto Morelos, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 13 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 17 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 16 websites, We compared the lowest prices from 11 websites. Luxury Regards Francisco Jorge General Director, Carretera Federal 307 Cancun-Playa del Carmen Km 332,15, SM31, MZ 03, Puerto Morelos 77500 Mexico. We didn't have to much trouble with servers unless you where sitting outside then at times you were forgotten about but all in all it was always a good experience. Make your family vacation in Mexico truly memorable with a stay at the Royalton Riviera Cancun. Every day we work up to a beautiful sunrise and at night we saw the moon rise. Choose from the Resort or Diamond Club™ sections or enjoy the ultimate luxury in our resort within a resort, Hideaway at Royalton Riviera Cancun. Try the Caribbean Jerk wings and the Neapolitan dessert. Hair dryer works better than mine at home and with long hair that is huge to me. or make everyone wait? We were placed in room 6303 which was an ocean view room with Jacuzzi on terrace. Spotless, spacious plenty of light, ceiling fan, incredible blowdryer, good water pressure in double shower, your own thermostat. My wife and I were really worried about coming to a place so new especially because we were organizing it for a group of 11 people. 2. They made a 3 star rating a 4 star rating as we were very disappointed in the value for the money spent. This is a fairly large resort with almost 900 rooms located 20-25 minutes south of the Cancun Airport. The resort is broken into 3 sections, regular section with main pools, Children's water park (pools) and Beach area. Royalton Suites Cancun Resort & Spa is comprised of 2 distinct sections, all unique to our guests’ needs and vacation styles. Even though we had a group of 11 talking to her at the same time she did not get flustered or inpatient with us. ABOUT Hi I’m Jon ‍♂️ & I’m Allana ‍♀️. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. We especially loved Roberto and Carlos at the Hideaway Pool bar who kept the drinks coming right to our swim out pool. There are also a restaurant by each pool and one at the beach. (additional cost for food and alcoholic drinks). The premium level of service at Royalton features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. Incredibly beautiful. This suite offers a choice of Ocean View, Swim-out river pool, or an Ocean View Terrace with an oversized Jacuzzi. You can be certain that all your comments will be taken into consideration. This is a fairly large resort with almost 900 rooms located 20-25 minutes south of the Cancun Airport. The service though at Opa was quick and efficient which was great.The Sports bar is awesome. We politely declined and had no issues after. Always friendly but no time to chat, same guys clear and serve and get drinks, very busy. Effective from 12/24/20. Thank you very much for sharing your experience with us and others through TripAdvisor. Royalton Riviera Cancun is comprised of 3 distinct sections, all unique to our guests’ needs and vacation styles. Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. As for the timeshare breakfast - we passed. Hoping to hear back from them soon :), Dear DanandmarinaThank you for your posting on TripAdvisor. LOVED our swim out rooms! Super friendly. Recommend - Yes - for Families, Foodies, Beach, Couples, Luxury, Hideaway section - if you want Adult only area. So good.After the 4th day we decided that we would only go to the buffet because we knew we would not be disappointed and I think that helped curve some of the issue we did have.The Spa - WOW that is all I can say. I did hear good things though about the teppanyaki tables but you would have to line up that day at 8 in order to get a seating and because of the size of our group it was almost next to impossible.Opa was a 50/50 split with our group. Comments like yours constitute some good motivation for us to keep working to achieve our guests’ satisfaction.Hoping to welcome you once again at Hideaway at Royalton.Luxury regardsFrancisco JorgeGeneral Director. There was one Mens stall and one women's stall serving the entire pool area.Overall experience at this resort is a 4.5 with the possibility of it being a 5/5 with minor changes. So we decided to make the best of it and not waste any more time running back and forth trying to get answers that were supposed to come to us.Ran into a few topless women on the beach. Popular attractions Tortuga Beach and La Isla Shopping Mall are located nearby. $45 each way to taxi to town and you have to book that the day before. Hideaway (Adult Only) Pool, Restaurant, and beach area. Please see our partners for more details. Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. The drinks were mixed well, and top liquors were available. We just returned last night (Stayed Feb 10-17) from Royalton Riviera Cancun. Hideaway (Adult Only) Pool, Restaurant, and beach area. The DC area was not well marked, and the staff was not letting non DC guests know that this area was designated for people who paid for the upgrade.As a DC upgrade your butlers made reservations at the restaurants so you didn't have to wait, and we felt uncomfortable that we were budding in front of non-diamond club members and listening to them complain that we were seated even thought they were there first. With all the reviews we were seeing it was a hit or miss resort. Please see our partners for more details. Hoping to receive you again in sunny at Royalton Riviera Cancun.Luxury RegardsFracisco JorgeGeneral Manager. There were 2 minor issues, the first being the tripping hazards along some of the hallways and around the mainpool bar area (which they are trying to fix by putting up yellow caution signs), and the second being the lack of sufficient washrooms by the pool areas. The first swimming pools guests will encounter are the meandering step-in pool for guests of swim-out suites, and a fenced-off adult-only pool (for Diamond Club guests only) that is as solitary and quiet as the main pool is bustling. Choose from the Resort or Diamond Club™ sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. Diamond Club Upgrade - Probably not/Maybe (Why 4 stars) Many of the guests didn't realize that this was a Soft opening and their actual Grand Opening is scheduled for February 18th 2015. The resort is built on a white sand beach with mangroves/swamp to the rear with a 3 kilometer road coming direct from the main highway to the resort and is isolated from any other properties so you will have to take taxi, or bus to town.Summary: Recommend - Yes - for Families, Foodies, Beach, Couples, Luxury, Hideaway section - if you want Adult only area.Pros: Cleanliness, Service Staff, Resort Ambiance, Accommodations/Rooms, Safety/SecurityCons: Diamond Club value, Vacation Club/Time Share (no interest to us) Returning Visitor - YesDiamond Club Upgrade - Probably not/Maybe (Why 4 stars)Now here are the details if you want the longer version:Check in:We checked in at the Diamond Club lounge, and was very quick and easy. Discover genuine guest reviews for Royalton Riviera Cancun Resort & Spa - All Inclusive along with the latest prices and availability – book now. Also they were able to provide everything that we required, including a small maintenance issue with a fuse blowing in the room was resolved quickly. This is the version of our website addressed to speakers of English in the United States. Prices are subject to change. What a wonderful place! Royalton Riviera Cancun Resort & Spa, Puerto Morelos Picture: 2 bedroom diamond club Oceanview suite - Check out Tripadvisor members' 13,029 candid photos and videos of Royalton Riviera Cancun … Now here are the details if you want the longer version: I would have given 5 stars on this review, but felt value for the upgrade to the Diamond Club was questionable, as non DC guests were allowed in the Pool and Beach areas designated to DC guests. While we were staying there they were still doing construction on one of the wings near the kids area and also doing some work on the main pool. We checked in at the Diamond Club lounge, and was very quick and easy. And we were not disappointed but we also went in with the mindset that it was a new resort and there would be several things that would need attention.We arrived to the hotel at 12:00am in Cancun and was pleasantly surprised that the bus ride was only 15 minutes away from the airport. The Hideaway has its own a la carte restaurant, bar and adults-only pool. Nothing was available unless we wanted to upgrade for $250/night with a $50 discount. The resort is broken into 3 sections, regular section with main pools, Children's water park (pools) and Beach area. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. We just returned last night (Stayed Feb 10-17) from Royalton Riviera Cancun. The sushi was as one of the other trip advisor reviews said it is as bad if not worse than sushi you would buy from the supermarket. Others had a seafood dish that they didn't like. The service was on point and they should be commended as I watched them interact with others it was the same experience regardless of the person which shows a high standard for customer satisfaction.At the buffet, the dinner seafood grill gentleman was fantastic. 10 shrimp and 2 tuna (which I must say is a must try. Enjoy free WiFi, free parking, and 2 outdoor pools. We requested a king size bed but at first received double, we requested to be close the to the kids area but were on the other side of the resort, we requested to be at a higher floor as we heard the view was much better, but we were put on the second floor, when you looked out our window you looked at the pool area and restaurant there was no ocean in sight. Royalton Suites Cancun Resort & Spa is an all-inclusive resort that boasts luxurious Junior, Presidential and Chairman's Suites with premium DreamBeds™, Royalton signature rain shower, 24-hour room service and many other exclusive amenities only found at Royalton Luxury Resorts. I had the Grouper which was amazing. Summary: Stay at this 4-star beach property in Cancun. If you get an even number room your swim out will have SUN! We wish to have the pleasure of seeing you again soon for your weeding.Until then, I wish you all the best from Riviera Cancun.Luxury RegardsFrancisco JorgeGeneral Director. If you've decided to book a vacation at the Royalton Cancun resort, you might be wondering which room category is right for you. Royalton Riviera Cancun Resort & Spa, Puerto Morelos Photo : 2 bedroom diamond club Oceanview suite - Découvrez les 13 315 photos et vidéos de Royalton Riviera Cancun Resort & Spa prises par des membres de Tripadvisor. The food was on point but the service was a bit slow and missed the mark. We are glad to hear that you like our luxury rooms and our Restaurants. Pros: Cleanliness, Service Staff, Resort Ambiance, Accommodations/Rooms, Safety/Security We are thinking about hosting our wedding there - just emailed them this week. After check in they want to invite you to a breakfast meeting (time share). We primarily stayed on the beach and the main pool and one gentleman that was great was I believe Manuel/Miguel. Max Occupancy: 4 Adults, or 2 Adults + 2 Children . On windy days seaweed would wash up. The entrance from the street to the actual hotel is, Dear Julie W We couldn’t be more pleased to know that you enjoyed your stay at Royalton Riviera Cancun. Several had mentioned sea weed on the beach, we only had what I would call sea grass our last morning and it was not a problem. We had an odd number room and that put our swim out in the shade although the water was warmer than our closest swim pool with swim up bar. 3. Many of the guests didn't realize that this was a Soft opening and their actual Grand Opening is scheduled for February 18th 2015. The shower was amazing as was the jetted tub! Ask Dominic L about Royalton Riviera Cancun Resort & Spa, Ask Marina M about Royalton Riviera Cancun Resort & Spa. - See 6,533 traveler reviews, 6,748 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. Full bathroom with separated toilet, 2 washbowls and indoor Whirlpool. Diamond Club™ Receive an exclusive vacation experience with an upgrade to Diamond Club™. Luxury RegardsFrancisco JorgeGeneral Director, This is the version of our website addressed to speakers of English in the United States. 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