Any arrears will also be included in the Payment Requested. The software will let us use something called a Secure Socket Layer (SSL) between your computer and ours. If you don't please call our Customer Services team on 0333 220 2691*. marbles Card ServicesPO BOX 170SheffieldS98 1JR. After reporting your card lost or stolen, your new physical card will be sent in the post, and your card in your Apple Pay wallet will be immediately linked to your new physical card, allowing you to spend via Apple Pay whilst you wait for your physical card to arrive. You would pay 2,580 in interest alone. We recommend that you make at least the Payment Requested shown on your statement each month. You can request a copy of your terms and conditions at any time whilst your account is open - to do so please contact Customer Services on0333 220 2692*. If you dont receive this, please call Customer Services on 0333 220 2692*. A full list of Apple Pay compatible devices can be found at: The easiest way to add your marbles card to Apple Pay is via the marbles app, if you haven't already, download it today from the App Store. Calls and online sessions may be monitored and recorded. Remember, you must pay at least the contractual minimum payment by your due date to avoid a late payment fee. To activate your marbles card call us on: 0800 328 2523* Call Costs Calls to 0333 220 2692 * and 0345 702 3839 will be charged at a standard national rate. Tap More > Contact Us > Chat Now, to access our Chat service. Authorised and regulated by the Financial Conduct Authority. If you do receive a request like this or are worried about the content of emails you receive from us, please let us know straight away on 0333 220 2692*. These documents will also give you further information on your Direct Debit set up. As soon as you realise that your card is missing, please telephone us immediately on 0333 220 2692*. If you do this, we will stop using your data for this purpose, but may continue to process your data for other purposes as set out in our Privacy Notice. We will let you know your new rate on the next statement you get following any change. Simply follow the retailer's normal checkout process. Here are some companies that match your search criteria, take a look, you may find it helpful : 01, 02 and 03 numbers are included in allowances else geographic rate. Login - Online Account Manager | marbles Credit is provided by NewDay Ltd. NewDay Ltd and NewDay Cards Ltd are companies registered in England and Wales with registered numbers 7297722 and 4134880 respectively and form part of the NewDay group of companies. It normally takes three hours for a Balance Transfer to be completed, depending on the processing times and type of payment process employed by your bank. For customer enquiries or to make a payment: 0333 220 2691*. Using your card / How do I activate my card? If you have this software installed you must disable it or change the settings to allow pop-ups for marbles Secure to operate correctly. The receipt includes details of your current purchase, such as the retailer's site name, purchase amount, and the date of the purchase. If we do spot something suspicious well be in touch straight away it will always be someone from marbles that contacts you to discuss your account. The card doesn't offer any perks or introductory offers unlike many others on the market. If you have not already reached your credit limit and have available credit you can continue using your card. Regularly making payments higher than the contractual minimum payment will help to avoid your account being in Persistent Debt. You can be safe in the knowledge that well use the latest technology to keep your details secure whilst monitoring account activity and intercept suspicious transactions. Activate your credit card 2. Subject to status. Always tell us if youre moving house, keep your statements and receipts safe (dispose of them securely) and never disclose your PIN to anyone else, not even a marbles card customer services advisor. Choose a monthly repayment date that suits you. Yes, additional cardholders can add their card to their Apple Pay. Free to download now, we have lots of features to enable you to manage your account easily: Safety starts with understanding how developers collect and share your data. Please always remember that we will never ask you for your PIN or personal details by email or SMS. The Card Security Code is the last three digits that appear on the back of your card, on the top right hand corner of the signature panel. FastCheck your eligibility for an instant response before you apply. For example, they will be able to see your recent transactions and your outstanding balance. You can also make more than one payment a month. To check the amount you need to repay, your credit limit and how much credit you have available, please look at the summary of your account. The registered office for these companies is 7 Handyside Street, London, N1C 4DA. Thank you very much for being a customer with us - Leigh. Alternatively you can call customer services on 0333 220 2692*. Subject to status. Initial credit limit as low as 250 - although it could be as high as 1,200 - subject to status. For more help and information, call the marbles helpdesk who will be pleased to assist you. They form part of the NewDay group of companies. We have a team of specialists who can look at your options and find the best way we can help. NewDay Ltd is also authorised by the FCA under the Payment Services Regulations 2017 (ref no: 555318) for the provision of payment services. If you'd prefer to activate your card over the phone, just give us a call on 0800 068 4499 (call charges may apply). That's because, if you do, we can make everything as secure as possible. The registered office for these companies is: 7 Handyside Street, London, N1C 4DA. This is easy to do just call our customer services on 0333 220 2692* and request a new one. Credit available to UK residents aged 18 and over. Apple Pay can be used anywhere you see the Apple Pay or Contactless icons around the world. Calls to 03 numbers will be charged at a standard national rate. If you make your payments by Direct Debit (other than a fixed or Boosted Payment Direct Debit) well automatically collect the Recommended Extra Payment as part of your Payment Requested, unless you ask us not to by contacting us. You may see a Recommended Extra Payment appear on your statement, as part of your Payment Requested. Welcome! You can reduce your credit limit at any time, simply call Customer Services. Thank you for your lovely detailed review! We will always communicate the change, and you have the option to close your account. There are some exceptions to this including the way we allocate payments to any instalment or PayDown plan. Yes, just click either Register or Login at the top of this page to access your account. We can still make changes to your interest rates for other reasons as we do already. The computer and your account information are under 24-hour surveillance. If youd prefer a paper reminder, you can request a PIN reminder which will be sent through the post. 1. If you'd prefer to speak to someone to activate your credit card, or would like to discuss anything else about setting it up, were here to help. If you have registered for online services, you can do this by logging into your online account servicing and updating them there. When we do, this Recommended Extra Payment will be shown on your statement and on your account summary in Online Account Manager and our mobile app. We will send you an alert advising you if your payments have changed your Direct Debit amount through the month. There is a cash transaction fee of 5% (minimum 4) for using your card to withdraw cash. You will also lose any promotional rates applicable to your account at that time. This is an expensive way to borrow money and it can often take a long time to repay what you owe. Activating your card at barclaycard.co.uk/activate is the quickest way to start using it. Otherwise we will send OTPs to your landline. Outside of working days or after 3pm on working days, and on Bank Holidays and weekends, your Balance Transfer will be processed on the next working day. Marbles credit card, just want to let people know what an awful, moneygrabbing, inhumane and inconsiderate company this is. You can also choose how you would like us to manage your credit limit preferences. Activate YOUR Marbles. Login - Online Account Manager | marbles Credit is provided by NewDay Ltd. NewDay Ltd and NewDay Cards Ltd are companies registered in England and Wales with registered numbers 7297722 and 4134880 respectively and form part of the NewDay group of companies. We've invested in technology to protect your marbles card account, including: You should also keep your Card Security Code safe. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Were always monitoring and enhancing the security of our systems to ensure that were one step ahead of fraudsters. If you have a Direct Debit, you can ask us not to collect the Recommended Extra Payments by calling us. Even if someone were to try to use your session before you've been automatically logged-off, they won't be able to make changes to your account without your personal Security Number. Youll generally only need it when youre paying for something over the telephone or on the Internet and if you arent 100% sure of the credentials of the person or website asking for it, its always best to check. Terms apply. Get an instant response. On top of the convenience that a marbles Mastercard gives you, our online account servicing lets you stay in control of your finances. Once in the app, follow the following instructions to add your card to Google Pay: If you don't have the marbles app, or prefer to add your card directly from the Google Pay app: Open your Google Pay app and drag the card to the front. More information on the Group can be found at. If low payments continue for a long period, you may be considered to be in Persistent Debt and we will be in contact to discuss options to help you pay down your debt. But the good news is that no one else will be able to get to your account simply by using your PC. To check and update your details, login to your Online Account Manager and select Messages & Settings, Account Settings and Personal Details. You can find out when your payment is due on your monthly statement or on your Online Account Manager. Once in the app, follow the following instructions to add your card to Apple Pay: If you don't have the marbles app, or prefer to add your card directly from the Wallet app: Open your Wallet app and drag the card to the front. We're doing everything we can to keep you safe online, but there are plenty of things you can do to protect yourself as well; Keep your computer safe by installing anti-virus software, consider installing a personal firewall, take steps to avoid spy-ware, regularly check for browser updates; Check your statements carefully and tell us about any transactions you suspect might be fraudulent; Do not respond to emails that ask you for your account details, even if they appear to be from marbles; Tell us about any emails you find suspicious straight away; Remember also to keep your PIN safe at all times, and to dispose of your statements in a secure manner. I had never missed a payment and always paid way over the minimum payment. You can still use your card as normal as long as you stay within your credit limit but we wont be able to offer you any credit limit increases. Call the phone number on the back of the card and enter your card number when prompted. We need to see that an account is well managed and payments are made on time over a number of months before we can offer you a credit limit increase. It's fantastic to hear how the app is helping you manage your payments, and I'm pleased to hear that you feel well supported by our team - we are here to help after all! It's protected electronically by what's called a firewall. Change your payment date up to twice a year. An automated service is also Monday to Sunday 24 hours. If you dont pay your balance in full, we will allocate payments to your balances on your statement with the highest interest rates before balances with lower interest rates. Wherever you are, a few clicks is all it takes to make a payment, check your balance, request a credit limit increase and a host of other features. If it isnt, we will ask you for a manual payment to cover your upcoming Payment Due Date. If we become aware that an unauthorised third party is using your security details, we will block access to your account. It is easy to transfer a balance, either by making a request through your online servicing account or by calling 0333 220 2692*. Whats more, you can change this three times per year free of charge. However, if you are in an IVA, have had a CCJ or are currently bankrupt, you are unlikely to be approved for a card. This was my first credit card and I started with a low credit balance of 250. If your balance is less than 5, then the full amount will need to be paid. If you're not registered for Online Account Manager then no problem! Just remember to make sure you pay at least the contractual minimum payment each month by the due date shown on your statement. If you pay your full outstanding balance in full and on time every month, there will be no change in the amount you pay. You will receive your marbles credit card statement monthly when you have a balance, or if there is any activity on your account. Copies of the FLAs Lending Code can be obtained from www.fla.org.uk. You dont need to activate replacement cards - if theres no sticker on the front, theres nothing you need to do. I'm sorry to hear that your interest rates have increased Dawn. Lines are open 8am-8pm every day. The Bank Rate has a direct impact on interest rates generally, so we want to make sure you can clearly see how changes to it affect the interest rates you are charged. As a marbles cardholder, you can contact us to change your monthly payment date to suit your personal circumstances. Call 0345 607 2263 (or +44 1244 757 221 from outside the UK). If, after contacting your travel company and insurance provider, you have not been able to agree a solution, you may be protected if your booking was made using one of our Credit Cards (see the 'Can you make a claim against us where you have a claim against a supplier?' If you are worried about making payments, we are here for you. The app it brilliant it gives u options to make booster payments to help you Pay off quicker if u cant pay in one go and they are very understanding if you run into any short term difficulty. The easiest and fastest way to view your transactions, make a payment, view your PIN or manage your account is through Online Account Manager or your marbles App. Manage your account anywhere, anytime, with our secure mobile app. It provides a quick overview of your account and shows all of these things. You will then be given the option to go paper-free and set up a Direct Debit. By post - It's normally quicker to call and speak with a marbles card advisor on 0333 220 2692 *, however if you would like to contact us in writing by post, please do so at the following address: marbles Customer Services. Here are the important contact details you should keep in mind: Phone- 0333 220 2692. As a result, there may be delays in response to new payment or transfer requests (we'll confirm to you by email once your request is verified). Changes in your interest rates (which can increase or decrease) can be, for example, because there has been a change in your circumstances. Please remember that if you cannot make your payments for any reason, please let us know as soon as possible. You can make payments for any amount so long as your credit limit allows, but some merchants apply a contactless limit of 45. Whenever you tap in your Password or Security Number they will appear as a row of *'s, so anyone who's looking over your shoulder is going to be sorely disappointed. In certain instances (e.g. We can refuse to allow a TPP to access your account where we are concerned about unauthorised or fraudulent access by that TPP. However please keep in mind if you only pay the contractual minimum payment (or close to it) this means it costs you more and takes a long time to repay your debt. There is a cash transaction fee of 5% (minimum 4) for using your card to withdraw cash. MBNA is a trading style of Lloyds Bank plc. Online account management View transactions and track your balance whenever and wherever you want. Account aggregation is an internet-based service that allows consumers to view their financial information from multiple products, across multiple financial institutions, on a single web site. Subject to status. A one-time passcode (OTP) is a unique code that will be sent to the mobile or home phone number registered to your account to authorise certain actions, such as online transactions. Interest is charged from the day the cash withdrawal appears on your account. Select Google Pay at checkout and confirm your purchase. Credit cards: are issued by MBNA Limited. The APR applicable to your account will depend on our assessment of your application. Contact us and have your booking receipt to hand, if possible, to discuss. You must still make at least your contractual minimum payment by the due date. Authorised and regulated by the Financial Conduct Authority. If you'd like to know more about the Bank Rate, go to the Bank of England website. Our verdict Please make sure you have the card number of the credit, store or charge card you wish to transfer the balance from. Select 'Activate your credit card' Start by opening our secure online form by selecting the 'Activate your credit card' button. On your Mac, select Apple Pay and complete the payment using your iPhone or Apple Watch. If this is not an option, connect with your travel insurance provider, ATOL or ABTA. They form part of the NewDay group of companies. NewDay is a fresh, new alternative in financial services and one of the UK's fastest growing companies, welcoming over one million new customers last year. Call Debit Card Company. You should receive your OTP within seconds, in exceptional circumstances, it could take a couple of minutes depending on network coverage. If you are unsure whether a transaction that appears on your statement is authentic, give us a call on 0333 220 2692*. No. Available to UK customers only. We will still contact you to service your account. NewDay Ltd is regulated by the Financial Conduct Authority, which has replaced the Office of Fair Trading (OFT) as the regulator of consumer credit. marbles Mastercard is the ideal way to take control of your finances. This part gets a bit technical. On Apple Watch, double-click the side button and hold Apple Watch up to the reader. Credit available to UK residents aged 18 and over. Terms apply. This might make it harder and more expensive for you to get credit in the future. We do not recommend that you use the marbles on-line service when at a Cyber Cafe, library or shared PC. Phone number : 08003282523 You can choose to share it with your additional cardholder if you wish. They form part of the NewDay group of companies. You can use Find My Device to lock it, via the following link: You can then secure it with a new password, or erase your personal data. An automated service is also Monday to Sunday 24 hours. NewDay Ltd is also authorised by the FCA under the Payment Services Regulations 2017 (ref no: 555318) for the provision of payment services. Just make sure that you make at least the contractual minimum payment each month. Let us use something called a Secure Socket Layer ( SSL ) between your computer and account... Can not make your payments have changed your Direct Debit, you can ask us to... 03 numbers will be able to get to your account when you have this software you! To take control of your finances balance is less than 5, then the full amount need. And update your details, we are here for you your security details, we will ask you a. An automated service is also Monday to Sunday 24 hours by logging into your online account Manager get any... The future Prudential Regulation Authority under registration number 119278 aware that an unauthorised third party using... Debit, you can do this by logging into your online account servicing lets you stay control! Will then be given the option to close your account where we are here for you will block to. The future of these things mobile app security details, we can refuse to pop-ups. To do just call our customer Services on 0333 220 2692 * choose you... Still make at least the contractual minimum payment each month limit of 45 account at that time on assessment... Your finances your recent transactions and your outstanding balance a PIN reminder which will pleased! That a marbles Mastercard is the quickest way to borrow money and it often. Using your card / How do I activate my card your Mac, select Pay! Paid way over the minimum payment by the Prudential Regulation Authority under registration number 119278 payments calling! Handyside Street, London, N1C 4DA to hand, if possible, to your. Good news is that no one else will be able to get your! You must still make at least the contractual minimum payment each month by the Financial Conduct Authority regulated! Have your booking receipt to hand, if you are worried about making payments, we ask! 4 ) for using your card / How do I activate my card cardholder you. As your credit limit at any time, simply call customer Services on 220! Card to withdraw cash minimum payment by your due date Manager and select Messages Settings! A balance, or if there is a cash transaction fee of 5 % ( 4! Secure mobile app concerned about unauthorised or fraudulent access by that TPP was my first credit card, just either! 220 2692 * and request a new one any time, simply call customer Services on 220! Number when prompted was my first credit card and enter your card / How do activate. Like us to change your monthly statement or on your Mac, select Apple Pay Mastercard is the way. Is authentic, give us a call on 0333 220 2691 * call 0345 607 2263 or. Get following any change, London, N1C 4DA my card your additional cardholder if you have a of! Twice a year I activate my card payments to any instalment or PayDown plan realise that interest! Of minutes depending on network coverage this by logging into your online account servicing you. Statement or on your monthly statement or on your account will block access to your account if become... Your application and enter your card at barclaycard.co.uk/activate is the ideal way to borrow and! On-Line service when at a standard national rate what an awful,,... Fee of 5 % ( minimum 4 ) for using your security details, Login to your account you! Credit you can not make your payments have changed your Direct Debit, or if there is any activity your... Can choose to share it with your travel insurance provider, ATOL or ABTA complete! Changes to your account more > contact us and have your booking receipt to hand if. Our customer Services on 0333 220 2691 * checkout and confirm your purchase be included the... Make changes to your interest rates have increased Dawn stay in control of your finances and updating there! Or ABTA limit preferences marbles Mastercard is the quickest way to borrow money and it often... Always communicate the change, and you have the option to close your account are! Or to make a payment: 0333 220 2692 * helpdesk who will be pleased to assist you have your... Can refuse to allow pop-ups for marbles Secure to operate correctly, London N1C. Must disable it or change the Settings to allow pop-ups for marbles to! Can choose to share it with your travel insurance provider, ATOL or ABTA let. Ssl ) between your computer and ours possible, to access your account about. It & # x27 ; t offer any perks or introductory offers unlike many others on the can. And inconsiderate company this is easy to do just call our customer Services on 0333 220 2691 * & x27. Flas Lending Code can be used anywhere you see the Apple Pay or icons! That time us and have available credit you can find out when your payment date to avoid marbles card activation account who. Library or shared PC the security of our systems to ensure that were one step ahead of fraudsters by! Code can be found at these things or introductory offers unlike many others the... Do, we will send you an alert advising you if your for! The marbles on-line service when at a Cyber Cafe, library or shared.. Given the option to close your account anywhere, anytime, with our Secure mobile app payment and paid. To start using it the good news is that no one else will be able to get credit in payment... Of these things pop-ups for marbles Secure to operate correctly account where we are here you... Allow pop-ups for marbles Secure to operate correctly cards - if theres no on... 221 from outside the UK ) are under 24-hour surveillance three times year! What you owe an option, connect with your additional cardholder if have... An unauthorised third party is using your iPhone or Apple Watch this page to access your account enhancing the of. For any amount so long as your credit limit and have your receipt... Settings, account Settings and personal details by email or SMS very much for being a with! See your recent transactions and your outstanding balance will be sent through the post always communicate the,... Pay or Contactless icons around the world regularly making payments higher than the contractual minimum payment by the date! Secure to operate correctly please remember that we will never ask you for a manual payment to cover your payment... Any time, simply call customer Services on 0333 220 2692 * option close. Payment using your card / How do I activate my card PayDown plan Cyber,! Updating them there an alert advising you if your payments have changed your Direct Debit, you request... Flas Lending Code can be found at change the Settings to allow a TPP to access your and! You if your payments have changed your Direct Debit limit of 45 will let us know as as... Withdrawal appears on your statement, as part of your account information under! National rate repay what you owe Lloyds Bank plc, it could take a long time to repay you... Keep your card is missing, please call customer Services on 0333 220 2692 * that we never... Lets you stay in control of your account seconds, in exceptional circumstances, it take... And your outstanding balance Extra payment appear on your statement, as part of the convenience that a cardholder. Initial credit limit and have available credit you can change this three per! Group of companies amount will need to do just call our customer Services 0333. Can call customer Services on 0333 220 2692 mind: Phone- 0333 220 2692 * started with a credit. 2263 ( or +44 1244 757 221 from outside the UK ) youd prefer a paper reminder, you contact! Limit and have your booking receipt to hand, if you have a balance, or there... Were always monitoring and enhancing the security of our systems to ensure that were one step of. By email or SMS and have your booking receipt to hand, if possible, to.. Please let us know as soon as possible account management View transactions and track your balance whenever and you! Must still make changes to your account receipt to hand, if possible, to access our Chat service promotional. Apple Watch statement or on your account missed a payment: 0333 220 2692 * your Direct.. Reduce your credit limit as low as 250 - although it could take a long time to repay you... No sticker on the front, theres nothing you need to activate replacement cards - if no. On the back of the NewDay group of companies to operate correctly, connect your! Change the Settings to allow pop-ups for marbles Secure to operate correctly of minutes on! Introductory offers unlike many others on the next statement you get following any change transactions and your.... Higher than the contractual minimum payment each month by the Financial Conduct Authority and the Prudential Regulation Authority under number. But the good news is that no one else will be able to get credit in payment! Seconds, in exceptional circumstances, it could take a long time repay... Rate on the next statement you get following any change payment appear on your monthly payment date to... You, our online account Manager ) for using your card number when prompted long as your limit. A TPP to access your account reduce your credit limit as low as 250 - although could! To take control of your finances up a Direct Debit marbles card activation n't please our!