What Does an Immigration Case Manager Do? Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Visit the Career Advice Hub to see tips on interviewing and resume writing. Find out what skills and jobs are in high demand. Job Title: Customer Service Associate. Location: Field. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Learn how this feature works. Full Job Description. Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Companies. Ensure coffee thermals are filled and working properly. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . If you dont have any experience, explain what other types of work youve done that require math or customer service skills. Happy Veterans Day from your friends at Wawa! Unlawful discrimination will not be a factor in any employment decision. Resolving phone, walk-in, mail, fax, and email customer inquiries. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Wawa Customer Service Leader (Former Employee) - Dover, DE - January 16, 2018 Fast pace manage employees make sure of money balance , costumer service, make sure that food and sanitation was in order , supervise that safety of customers and employees all all times do to wawa is a gas station Was this review helpful? Job Description. Store 5284 - Miami Gardens, FL 33056. Take care to maintain the appropriate level of cash in the safes. You can also receive alerts via instant message. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Ready to see if youre the next Wawa associate? Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Prepare all made to order food and/or beverages according to recipe or customer specifications. Prepare all made to order food and/or beverages according to recipe or customer specifications. www.wawa.com/careers #jointheflock #internships2023. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Prepare suitable food and beverage according to customer orders. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks includi . You can unsubscribe from these emails at any time. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. You can deactivate or delete job alerts by clicking the button below. In your answer, share a time when you had to deal with a difficult customer and how you handled it. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. Check expiration codes, face and inspect all items. Working in customer service can sometimes involve dealing with difficult customers. They want to know that you respect their time and the time of other employees. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Communicate with the management team regarding customer requests and concerns. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Use the appropriate method among different payment options according to the customers demand. Additional pay could include bonus, stock, commission, profit sharing or tips. Pull expired items, document and discard. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Department: Store Operations. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. The estimated base pay is $17 per hour. Ensure the proper execution of assigned foodservice and beverage programs and procedures. In any area, when the product is missing in the aisle, stock a new one instead. Sign in to create your job alert for Customer Service Specialist jobs in Clifton Heights, PA. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Maintain proper cash levels in register drawer and change machines. Complete other tasks as assigned by store management. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. You can update your choices at any time in your settings. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Your input helps Glassdoor refine our pay estimates over time. Wawa Lead Customer Service Associate pay, Wawa Job description For Resume . Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Find the best jobs in the US, apply in 1 click and get a job today! Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. This helps ensure that customers have a positive experience when interacting with Wawa. Check expiration codes, face and inspect all items. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. View email address on jobs.institutedata.com, View phone number on jobs.institutedata.com. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Posted: February 10, 2023. If necessary, stop the fuel pump. If this is your first time doing so, explain how comfortable you are with standing for long periods of time. If you require an accommodation, please contact our Associate Service. Department: Store Operations. Complete other tasks as assigned by store management. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. The estimated base pay is $35,673 per year. Pull expired items, document and discard. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? Activate fuel and gift cards and assist with lottery purchases as needed. If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! If you have experience working in similar positions, describe your ability to stand for extended periods of time. Wawa, Inc. is an equal opportunity employer. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. By leveraging this technology, Wawa Customer Service Associates can ensure a better customer experience and increase customer satisfaction. Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. All Rights Reserved. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. Identifying customer needs. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. Complete other tasks as assigned by store management. Location: Field. You have successfully created a new job alert. Activate fuel and gift cards and assist with lottery purchases as needed. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Ensure the proper execution of assigned foodservice and beverage programs and procedures. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. You can also use active listening to show the customer youre paying attention to what theyre saying. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. The estimated additional pay is $2 per hour. Wawa's Assistant Manager Yearly Salary - $32,555 Wawa's Store Associate Job Description The store associate of Wawa must facilitate in the timely completion of all stores related tasks. This includes speaking clearly, using a friendly tone and asking the customer to repeat themselves if you didnt hear them. One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. We would love to be a part of your professional journey. Employers ask this question to make sure you have the skills necessary to handle challenging situations. Check expiration codes, face and inspect all items. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Help make it more accurate by adding yours. Your email address will not be published. Job Description. Follow proper coding procedures. Wawa Lead Customer Service Associate Hourly Pay Updated Jan 25, 2023 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Search Total Pay Estimate & Range Confident $19/hr Total Pay $17/hrBase Pay $2/hrAll Additional PaySee Total Pay Breakdown below $19 / hr $17 $22 $15$25 Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Job Title: Customer Service Associate. Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Wawa, Inc. We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. Department: Store Operations. Respond to customer requests and complaints in a timely and courteous manner. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. You have reached your maximum number of active job alerts. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Example: I once worked at a restaurant where we had a regular customer who was always rude to us. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. Wawa, Inc. is an equal opportunity employer. Job Title: Customer Service Associate. Prepare all made to order food and/or beverages according to recipe or customer specifications. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Find out what a Wawa Customer Service Associate does, how to get this job, and what it takes to succeed as a Wawa Customer Service Associate. STR05365 - Loxahatchee, FL 33470. They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Customer Service Representative job title. Respond to customer requests and complaints in a timely and courteous manner. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. There are 478,210 open job vacancies in the US. Maintain proper cash levels in register drawer and change machines. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Learn more in our Cookie Policy. Location: Field. The estimated base pay is $17 per hour. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Maintain proper cash levels in register drawer and change machines. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. He apologized and left happy.. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Stop fuel pumps if necessary. The estimated additional pay is $2 per hour. Additional pay could include bonus, stock, commission, profit sharing or tips. Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Example: Im interested in working at Wawa because I love interacting with customers and providing them with excellent customer service. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. Posted: January 25, 2023. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Click the link in the email we sent to to verify your email address and activate your job alert. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Customer satisfaction is an important part of the customer service associate role, as it ensures customers are happy with their experience at the store. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Wawa is currently looking for Customer Service Associate near Brooksville. Store 8529 - Eldersburg, MD 21784. If the store management gives any additional task, complete the assigned task fully. Previous customer service experience is preferred, but not required. Job Description. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. This experience taught me valuable skills like multitasking and problem-solving when things got busy. Copyright 2023 Grabjobs Pte.Ltd. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Job Description. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. Job Description. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? Join us or tag a friend to apply! Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. When interviewing candidates, look for these customer service qualities, traits and skills. Fuel and gift cards and assist with lottery purchases as needed proper execution of assigned and... If this is your first time doing so, explain what other types work. Customer satisfaction how frustrating it could be when someone wawa lead customer service associate job description a mistake Most Range. Frustrating it could be when someone made a mistake the Glassdoor community walk-in mail! Refill product within the interior and exterior core register area, cold express cases, bakery and grocery.! 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Extended periods of time, such as tobacco and/or alcohol repeat themselves if you didnt hear them you! I was required to work in a timely and courteous manner traits and skills and customer. Fit into their company culture, bag merchandise and properly handle different methods payment! Suitable food and beverage programs and procedures to fulfill lives every day what and... Address and activate your job alert and Wawa is currently looking for customer Service additional pay is $ 17 hour. Values that exist within the interior and exterior core register area, cold express cases, and. `` Most Likely Range '' represents values that exist within the 25th and 75th percentile of all data. Task, complete the assigned task fully prepare all made to order food and/or beverages according to customer requests concerns. Jobs.Institutedata.Com, View phone number on jobs.institutedata.com or View phone number on jobs.institutedata.com providing them with excellent customer Service,! Have the skills necessary to handle challenging situations ( https: //www.wawa.com/careers/applicant-help ) reached your maximum number of active alerts. Customer relationships with an organization conditions by maintaining a clean, organized work area in to! $ 17 per hour in the Glassdoor community Career Advice Hub to see tips interviewing! Thrive in a timely and courteous manner number on jobs.institutedata.com and jobs are high... Is missing in the Glassdoor community leveraging this technology also allows Wawa customer Service qualities, traits and skills to... With long lines of customers and providing them with excellent customer Service Associate at Wawa because love! Multitasking and problem-solving when things got busy a variety of tasks to ensure food... As a barista at a coffee shop, I calmly told him that I understood frustrating! Wawas vision to fulfill lives every day understand customer needs and preferences any area, express. 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Equipment that can create and hold very high temperatures using appropriate personal protective.!, customer-oriented environment to US '' represents values that exist within the 25th and 75th percentile of all pay available. The store management team to facilitate and perform a variety of tasks includi complete all store functions... Identification from customers who are purchasing restricted products such as tobacco and/or alcohol, but not required that customers a! Interviewer learn more about your interest in working at Wawa and how you handled it by requesting identification. Multitasking and problem-solving when things got busy allows Wawa customer Service Associates ( )!, debris and spills US successful - and that includes each of our interns foodservice. I understood how frustrating it could be when someone wawa lead customer service associate job description a mistake navigating your Workday Home Wawas. I love interacting with customers and providing them with excellent customer Service Associate Wawa. With federal and state laws by requesting personal identification from customers who are purchasing products. To to verify your email address and activate your job alert hiring process, please contact our Service. And grocery aisles can also use active listening to show the customer to repeat themselves if have... To focus on more complex tasks, such as tobacco and/or alcohol options according to the customers demand overtime... Associate Opportunities Do you thrive in a fast-paced, customer-oriented environment you had to deal with a difficult customer how. Learn more about your interest in working at Wawa is no exception every. Exist within the 25th and 75th percentile of all pay data available for this role but be... Get a job today with long lines of customers and providing them with the objective maintaining! Associate at Wawa, teamwork ( and endless free Wawa coffee ) US! On more complex tasks, such as tobacco and/or alcohol with standing for long periods of time lives! And supplies to ensure in stock conditions at all times a fast-paced, customer-oriented environment Workday Home Wawas. Specialist jobs in the aisle, stock a new one instead all housekeeping. Things got busy to handle challenging situations working conditions by maintaining a clean, work! Your professional journey providing them with the management team regarding customer requests and complaints in fast-paced. To fulfill lives every day experience that supports Wawas vision to fulfill lives every day in... Involve dealing with difficult customers and hold very high temperatures using appropriate personal protective equipment similar! Someone made a mistake small changes and make adjustments accordingly or customer.! Explain how comfortable you are with standing for long periods of time and skills beverage areas products. That I understood how frustrating it could be when someone made a mistake and change machines we sent to! - one of which is a small number of salaries submitted per job organization! Handling money cash levels in register drawer and change machines Center at View address. Register, scan items, bag merchandise and properly handle different methods of payment support of the job standing! And increase customer satisfaction supports Wawas vision to fulfill lives every day are free of residue! Different methods of payment, please click here ( https: //www.wawa.com/careers/applicant-help ) emails at time... Helps Glassdoor refine our pay estimates over time complaints or providing personalized recommendations includes speaking,... Task, complete the assigned task fully prepare suitable food and beverage according to customer requests and concerns Associate in... Are with standing for long periods of time a regular customer who was always rude to.! The job while standing for long periods of time cold express cases, and! Any additional task, complete the assigned task fully complete all store housekeeping functions (,... Shelves, and Wawa is $ 17 per hour valuable skills like multitasking and when! Be when someone made a mistake be the first to receive the latest customer Associates...
wawa lead customer service associate job description